HP Tape Drives and Libraries Customer Presentation - January 2011

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Available HP Care Pack Services
HP Services 1 yr 3 yr 4 yr 5 yr
HP Support Plus 24 E/C E/C E/C E/C
HP Support Plus E/C E/C E/C E/C
HP Next Day Hardware Support Warranty E/C E/C E/C
HP 4 Hr, 9x5 HW Support n/a n/a n/a n/a
HP 4 Hr, 13x5 Hardware Support E/C E/C E/C E/C
HP 4 Hr, 24x7 Hardware Support E/C E/C E/C E/C
HP 6 HR Call-to-Repair HW Support E/C E/C E/C E/C
HP Software Support n/a n/a n/a n/a
HP Software Support 24x7 n/a n/a n/a n/a
Key:
E – Enterprise Service Offering C – Commercial Service Offering