Brocade Fabric OS Encryption Administrator's Guide Supporting Fabric OS v6.2.0 (53-1001201-04, May 2009)

Encryption Administrator’s Guide xvii
53-1001201-04
Other industry resources
• White papers, online demos, and data sheets are available through the Brocade Web site at
http://www.brocade.com/products-solutions/products/index.page.
• Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner Web site.
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
• Switch model
• Switch operating system version
• Error numbers and messages received
• supportSave command output
• Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
• Description of any troubleshooting steps already performed and the results
• Serial console and Telnet session logs
• syslog message logs
2. Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below.:
The serial number label is located as follows:
• Brocade Encryption Switch—On the switch ID pull-out tab located on the bottom of the port
side of the switch
• Brocade DCX and DCX-4S—On the bottom right on the port side of the chassis
3. World Wide Name (WWN)
Use the wwn command to display the switch WWN.
*FT00X0054E9*
FT00X0054E9