HP StorageWorks Enterprise Modular Library E-Series User Guide (AH876-96001, September 2007)

Table 27 Inte rface Manager card LED fault isolation
Indicators Procedures
Red LED
Green LED
Blinks 1x per 5
second interval
Off
Blinks 2x per 5
second interval
Off
Blinks 3x per 5
second interval
Off
Blinks 4x per 5
second interval
Off
Off
Blinks 1x per 5
second interval
Reset the Interface Manager card (see Figure 36 on page 57).
If the problem persists, replace the Interface Manager card.
Off
Blinks 2x per 5
second interval
Interface Manager card is in discovery mode. If problem
persists, it can be due to an incomplete topology. Refer to
Table 26 on page 74.
Off
Blinks 3x per 5
second interval
Processes are running. If the problem p ersists, check the
configuration and the IP address.
Interface controller problems
Most problems with the interface controller occur during the initial installation. Before proceeding
with advanced troubleshooting techniques, make sure that all connections are correct and review the
configuration and firmware. If a new interface controller was installed, the library may n eed to be
rebooted for the controller confi guration to be set.
LED indicators
The LED indicators on the interface controllers (see
“HP StorageWorks e2400-FC 2Gb interface controller”onpage57and
“HP StorageWorks e2400-FC 4 Gb interface controller” on page 58) are useful for diagnosing
various problems:
• FC port LEDs—Indicate FC activity (ACT) and link (LNK) status. If the link LED is not lit, it can
indicate a problem with an FC link. Make sure that the FC port con figuration and cabling
is correct.
• Ethernet LEDs—Indicate activity and link status. If one of these indicators is not lit or stays
continuously lit, it can indicate a problem with the network connection or cabling. Make sure
that the network connection is correct. The port must be connected to a 10/100Base-T Ethernet
network to function properly.
Basic troubleshooting
Simplify the installation by reducing it to the most basic c onfiguration. Then, add elements one at a time,
making sure that the library operates correctly after each step.
Basic troubleshooting includes making sure that the setup and connections are correct:
• TheFCportconnection
• The interface controller configuration
• Devices
• Host configu ration
• HBA device driver information
• Serial port configuration
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