HP StorageWorks Enterprise Modular Library E-Series User Guide (AH876-96001, September 2007)

OCP p roblems
Table 22 OCP pro
blems
Problem
Corrective action
The OCP is blank.
Touch the OCP to wake i t from sleep m ode.
Conrm tha t the power is on.
Use Command View TL software or the Interface Manager CLI to
check for errors. See the HP StorageWorks Interface Manager and
Command View TL user guide.
The OCP does not respond to touch.
Make sure t
hat the Ethernet cable is properly connected between
the librar
y robotics controller PUBLIC port and the CASCADE port
on the Inte
rface Manager card.
Use Comma
nd View TL or the Interface Manager CLI to check
for errors.
An error message is displayed on a
red OCP status bar.
Review latest error messages in the critical and warning event logs
to help decipher the message and determine the cause.
A warning message is d isplayed
on a yellow OCP status bar.
Check the He alth Status on the OCP to determine cause.
Review latest event details in the warning event log to determine
the cause.
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