HP Device Manager 4.6 - WES Imaging Troubleshooting Guide

Appendix A: Verify the Shared Folder settings by the command line
HP recommends that you verify the Shared Folder settings on the thin client and use the command line instead of Internet
Explorer. These steps can be performed through a working shadow session to the thin client.
1. Open a command dialog.
2. Execute the following command:
net use \\RepositoryDeviceIP\Sharefoldername password /User:UserName
Note:
Replace the example Shared Folder path and credentials with those of your Shared Folder Repository.
Figure 1. Net use command
If the connection is OK, it returns The command completed successfully. Otherwise, the Shared Folder settings have
a problem.
3. Verify the write permission by copying a local file to the Shared Folder.
Figure 2. Copying a file to Shared Folder
4. Verify the read permission by copying a remote file from the Shared Folder to a local file.
Figure 3. Copying a file from Shared Folder
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