HP Device Manager 4.6 - LDAP Troubleshooting Guide

2. Import the child domain user into HPDM. The tree path is restricted. In the testing environment, it is dc=hpdm, dc=dto.
When you import the user from the LDAP server, the Base DN is already filled in. You can see users within the DN only.
A. Change the Base DN to see users from other trusted domains, including the child domain. In the testing
environment, the Base DN needs to be dc=subhpdm, dc=hpdm, dc=dto.
B. Then, search for the user you want and import the user into HPDM. In the testing environment, that is user
dmtest.
3. Log in to HPDM as the child domain user.
LDPA child domain account testing
Testing environment:
Parent domain:
• Domain: 3ls.com
• IP: 10.10.10.2
• Test user account: jasons
Child domain:
• Domain: sh.3ls.com
• IP: 10.10.10.241
• Test user account: jasonss
Note
The parent and child domains must trust each other.
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