HP Device Manager 4.6 - Installation and Update Guide

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Technical white paper

HP Device Manager 4.6

Installation and Update Guide

Table of contents

Overview .......................................................................................................................................................................................... 3

HPDM Server preparation ............................................................................................................................................................ 3

FTP server configuration ......................................................................................................................................................... 3

Windows Firewall settings ...................................................................................................................................................... 3

Firewall settings for FTP ...................................................................................................................................................... 3

Firewall settings for HP Device Manager ......................................................................................................................... 4

Installing HPDM .............................................................................................................................................................................. 4

Running the installation file .................................................................................................................................................... 4

HPDM configuration .................................................................................................................................................................. 6

Creating a new database ......................................................................................................................................................... 8

Updating HPDM ............................................................................................................................................................................ 10

Running the installation file to update HPDM ................................................................................................................... 10

HPDM configuration during an update ............................................................................................................................... 12

Using an existing database ................................................................................................................................................... 14

Migrate an existing database to a new location ............................................................................................................... 17

HPDM tools ................................................................................................................................................................................... 19

Configuring the HPDM Server ............................................................................................................................................... 19

Accessing the Server configuration file .......................................................................................................................... 19

Thread settings.................................................................................................................................................................... 19

Port settings ......................................................................................................................................................................... 19

Poll settings.......................................................................................................................................................................... 19

Task settings ........................................................................................................................................................................ 20

Log settings .......................................................................................................................................................................... 20

Cache settings...................................................................................................................................................................... 20

Configuring the HPDM Gateway ........................................................................................................................................... 21

HPDM Gateway parameters ............................................................................................................................................. 21

HPDM Gateway tray icon colors ....................................................................................................................................... 21

HPDM Gateway tray icon menu ....................................................................................................................................... 22

Configuring DHCP tags ........................................................................................................................................................... 22

Configuring the HPDM Agent ................................................................................................................................................ 22

Configuring HP WES/XPe/CE clients ............................................................................................................................... 22

Configuring HP ThinPro and Debian clients ................................................................................................................... 23

HPDM Agent parameters ................................................................................................................................................... 24

Summary of content (26 pages)

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Technical white paper HP Device Manager 4.6 Installation and Update Guide Table of contents Overview .......................................................................................................................................................................................... 3 HPDM Server preparation ............................................................................................................................................................ 3 FTP server configuration ............
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Appendix A—Port usage in HPDM ........................................................................................................................................... 25 Standard ports ......................................................................................................................................................................... 25 HPDM custom ports......................................................................................................................................
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Overview This document discusses the installation of HP Device Manager (HPDM) and the usage of HPDM tools in a Proof of Concept. Production installation might differ based on a number of parameters, including, but not limited to, the number of remote sites, the number of devices, LAN and WAN links, network configuration, and such. Contact your device technical consultant for more details.
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Firewall settings for HP Device Manager The basic ports used by HPDM for management traffic between the HPDM Server, HPDM Gateway, and HPDM Agent are located in the range of 40000–40009 and 40012. To configure the necessary exceptions: 1. 2. Click Start > All Programs > Accessories > Command Prompt. If not logged on as Administrator, be sure to right-click Command Prompt and select Run as Administrator.
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4. Click Yes. 5. Select a setup type: • Complete—All components are installed with their default configurations. • Custom—Select the components to install and specify the configuration of each one. Select the desired setup type, change the Destination Folder if desired, and then click Next. Note This example uses the Custom setup. 6. Make sure all the HPDM components are checked. Click Next. 7.
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8. Click Install. A progress bar is displayed. When it completes, HPDM is installed. HPDM configuration 6 1. An HPDM Configuration Wizard appears after HPDM is installed. Select your language, and then click Next. 2. Click Check to check ports, and then click Next. 3. Be sure that DHCP server not located on this machine is selected, and click Next.
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4. Under Start PXE service when gateway is started, select No, and then click Next. 5. 6. Click Execute. Click Finish. Creating a new database 1. After HPDM is configured, an HP Device Manager Database Setup dialog appears. Select Create New Database, and then click Next. Note You must create a new database the first time you install HDPM.
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Note If you choose MS SQL Server as your HPDM database, the authentication type in the HP Device Manager Database Setup dialog must correspond to the MS SQL Server configuration, and you must be authorized to create the database. Example as follows: A. B. 2. If you choose Windows Authentication during the database engine configuration, you must choose Window Authentication when configuring the HPDM database.
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3. A process bar will appear. When the database creation is finished, enter and confirm the password for the root Administrator account, and then click Finish. 4. 5. Click OK. The database was created successfully. After the database installation is finished, a completion dialog appears. Click Finish. You have completed the installation of HPDM. Updating HPDM If you already have an older version of HPDM installed, you can use the new HPDM installation file to update it.
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2. When a prompt to update HPDM appears, click Next. 3. 4. 5. Click Yes. Click Next. Accept the license agreement, and then click Next. 6. 7. Click Yes. Select the Custom setup, change the destination folder if desired, and then click Next. Note You can either overwrite your current HPDM directory or create a new destination folder.
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8. Make sure all HPDM components are checked. Click Next. 9. Accept the default root path for the Master Repository, or click Browse and navigate to a specific location. Click Next. 10. Click Install. HPDM is now installed. HPDM configuration during an update 1. 12 After the HPDM update is installed, an HPDM Configuration Wizard appears. Select your language, and then click Next.
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2. Click Check to check the ports, and then click Next. 3. Be sure that DHCP server not located on this machine is selected, and then click Next. 4. Under Start PXE service when gateway, select No, and then click Next. 5. 6. Click Execute. Click Finish.
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Using an existing database 1. After the HPDM update is configured, an HP Device Manager Database Setup dialog opens. Select Use HP Device Manager database at existing location, then click Next. Note The option Use HP Device Manager database at existing location means that HPDM uses the existing database instead of creating a new one. For example, if you have HP Device Manager 4.5 and you want to update to 4.6, you can use the existing version 4.5 database.
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This example uses the Import option. Select Import, and then click Browse. 4. Go to the HPDM directory …/Server/conf, select the hibernate.properties file, and then click Open. The Database Settings boxes are now populated.
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5. Click Browse, select the installation path of the last installed HPDM, and then click Next. 6. Enter and confirm the password for the root Administrator account, and then click Finish. 7. 8. Click OK. The existing database is now being used. After the database installation is finished, a completion dialog appears. Click Finish. You have completed the HPDM update.
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Migrate an existing database to a new location If you choose Migrate HP Device Manager database to new location, do the following: 1. Select Migrate HP Device Manager database to new location, then click Next. 2. Specify the source database. Choose the source database type, configure Database Settings, set the last installed HPDM directory, and then click Next. This example uses MS SQL Server.
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3. Specify the destination database, choose the database type, and then click Next. This example uses PostgreSQL. Note The source database and destination database cannot both be PostgreSQL. 18 4. After the database is migrated, enter and confirm the password for the root Administrator account, and then click Finish. 5. Click OK. The database is now migrated.
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HPDM tools Configuring the HPDM Server This section explains each parameter in the HPDM Server configuration file. Accessing the Server configuration file 1. Open the file explorer and find the installation folder for HPDM. 2. Right-click the file server.conf, select Open With, and then select Notepad. Now you have a Notepad file displaying the content of server.conf, and you can modify some of the parameters in it. Thread settings The HPDM Server creates a thread pool to contain all services.
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hpdm.poll.retryInterval=180 This parameter indicates how long in seconds the HPDM Server should wait before retrying polling an HPDM Gateway when the last connection failed. This takes effect only if poll.enabled is set to true. Task settings Parameter Description hpdm.task.SSL.enabled=true This parameter indicates whether the HPDM Server sends a task to an HPDM Gateway with SSLencrypted communication. Available values are true and false. hpdm.task.
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Configuring the HPDM Gateway 1. After the HPDM Gateway is installed, its tray icon is displayed in the system taskbar. Right-click the icon, and then select Configure Device Management Gateway. The HPDM Gateway Configuration window opens. 2. Move the mouse over the input field of any item and, after a moment, a hint is displayed. Every hint includes two parts: • Value scope • o Explanation of the item 3. 4. Configure the settings as desired, using the hints.
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HPDM Gateway tray icon menu • Start Device Management Gateway—Starts HPDM Gateway. • Stop Device Management Gateway—Stops HPDM Gateway. • Configure Device Management Gateway—Opens the HPDM Gateway Configuration window. • Forcibly Start Device Management Gateway—Forcibly starts HPDM Gateway. • Restart Device Management Gateway—Restarts HPDM Gateway. • Exit—Exits the HPDM Gateway control program, which means the tray icon is no longer be shown.
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Configuring HP ThinPro and Debian clients 1. Log on to the device as Administrator. 2. Open the Control Panel, select the Management tab, and double-click HPDM Agent. The Agent Configure Manager dialog opens. There are two tabs in this dialog. The General tab contains all parameters for HPDM Agent settings. The Groups tab is used to set special grouping information for HPDM Console and HPDM Server use. There are two options in the Groups tab.
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HPDM Agent parameters Although the GUIs differ a little between Windows and Linux, their parameters are the same. The following are explanations for each parameter. • Agent Version—Indicates the current version of HPDM Agent. • Current Gateway—Indicates the IP address of the HPDM Gateway that is currently managing this HPDM Agent. You can change this value to make the HPDM Agent report to another HPDM Gateway with either an IP address or a hostname.
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Appendix A—Port usage in HPDM The following standard and custom ports are used by HPDM.
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For more information To read more about HP Device Manager, go to hp.com/go/hpdm. Sign up for updates hp.com/go/getupdated © Copyright 2014 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.