HP Device Manager 4.6 - HP t5740 Windows XPe Support Guide

After sending the task, the task successfully captures an image from the device and a template is created. When you
attempt to send the deploy image task created by this capture image task, however, it will fail with a 14020192 error
(Image file not found on FTP repository).
During the capture image task, the file name is truncated after the first space character and so the imaging tools are unable
to find the file by the specified name. In this example then, the file name ends up as My.
Figure 13. Tuncated apture image file name
Renaming the file does not help. Also, copying the image file, re-importing it, and creating new template does not work. The
image must be recaptured without spaces in the image name.
Captured image does not get compressed
Sometimes a resulting image file has the .dd.gz extension, but is not compressed. Using a third party compression tool,
such as 7-zip, results in an error. If you re-import the file as is and attempt to deploy, the task succeeds but does not make
changes to the thin client. If you observe the device during the image deployment attempt, you might notice a “not in gzip
format” error.
Figure 14. gzip error on thin client.
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