HP Device Manager 4.6 - Disaster Recovery Guide

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HP Device Manager 4.6

Disaster Recovery Guide

Table of contents

Overview .......................................................................................................................................................................................... 2

General recovery process ............................................................................................................................................................ 2

Recovering the HPDM Server ...................................................................................................................................................... 5

Backing up the data .................................................................................................................................................................. 5

Installing the clean HPDM Server .......................................................................................................................................... 8

Restoring the data .................................................................................................................................................................... 8

Verifying the HPDM Server recovery ................................................................................................................................... 12

Recovering the Master Respository ........................................................................................................................................ 13

Backing up the data ................................................................................................................................................................ 13

Install the clean Master Repository Controller ................................................................................................................. 14

Restoring the data .................................................................................................................................................................. 14

Appendix ........................................................................................................................................................................................ 16

Backup and Restore tool ....................................................................................................................................................... 16

Other documents .................................................................................................................................................................... 16

For more information ................................................................................................................................................................. 17

Summary of content (17 pages)

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Technical white paper HP Device Manager 4.6 Disaster Recovery Guide Table of contents Overview .......................................................................................................................................................................................... 2 General recovery process ............................................................................................................................................................ 2 Recovering the HPDM Server ...............
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Overview The purpose of this document is to help you recover your HPDM components after they crash. The following HPDM components can be recovered: • HPDM Server • Database • Master Repository Note This document provides a normal HPDM disaster recovery process, but your environment might be different. Adapt your strategies accordingly. General recovery process Figure 1.
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Figure 2.
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Figure 3.
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Recovering the HPDM Server The HPDM Server content that can be recovered is as follows: • Templates, tasks, and template plugin-ins • Configuration files and communication keys • Database Backing up the data After the HPDM Server crashes, back up your data first. 1. Stop the HPDM Server. 2. Go to the HPDM Server installation path, typically ..\HP Device Manager\Server. Then, back up the following directories: A. conf B. template C. task D.
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3. Go to the directory ..\HP Device Manager\Server\bin, and then back up the following files: A. B. C. 4. 6 hpdmcert.key Server_Keystore hpdmskey.keystore To back up the database, do the following, depending on which type of database you use with HPDM: A. If you use PostgreSQL as the HPDM database, you need to back up its data to the HPDM Server installation path. B. Go to directory ..\HP Device Manager\Server\pgsql. C. Back up the data folder. A. B.
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C. Select the HPDM database you want to back up, right-click to open a pop-up menu, and then select Tasks > Back Up. This example uses the database name hpdmdb. D. Specify the source databasehpdmdb, and create a backup database named hpdmdb2. Then, set the destination path c:\mydb. Click OK.
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E. The backup file is now available in c:\ disk. Note PostgreSQL is a database integrated with HPDM, so its data is aligned with HPDM installation path. MS SQL Server provides tool to do backup and restore operations. It is best to use the same version of MS SQL Server; otherwise, the backup might be incompatible. 5. The HPDM Server is now backed up. If you plan to back up the Master Repository, see Master Repository recovery.
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3. To restore the database, do the following, depending on which database you use with HPDM: A. If you use PostgreSQL as the HPDM database, stop the HPDM PostgreSQL service. B. Restore the data. C. Restart the HPDM PostgreSQL service.
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A. If you use MS SQL Server as the HPDM database, open MS SQL Server Management Studio, and then use it to connect to your destination database. B. Select the Databases folder, and then select Restore Database. C. Under To database, select my_hpdmdb, and then select From a device and backup database path c:\mydb as the Source for restore. Select the database hpdmdb2 to restore. Click OK.
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The database my_hpdmdb is now available in the MS SQL Server. D. Go to the HPDM Server directory ..\Server\conf, and open the hibernate.properties file.
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E. Find the hibernate.connection.url item, and then change the DatabaseName from temp_database to my_hpdmdb. 4. Restart the HPDM Server. 5. If you installed the HPDM Server in a different device, you need to update the HPDM Server address. A. Log in to the HPDM Console and enter the new HPDM Server address. B. Right-click the HPDM Gateway icon in the system tray, and then enter the new HPDM Server address. Verifying the HPDM Server recovery 1. 2.
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Recovering the Master Respository The Master Repository is a standalone component of HPDM. It can be deployed on either a remote device or the same device as the HPDM Server. The Master Repository Controller must be installed on the same machine as the Master Repository. The Master Repository content that can be recovered is as follows: • Configuration of the Master Repository Controller • Repository content (images, agents, tools, and so on) Backing up the data 1. 2. Stop the HPDM Server.
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Install the clean Master Repository Controller After the Master Repository is backed up, prepare a clean Master Repository environment. Note If you are installing the Master Repository on the same device as the HPDM Server, you can recover both simultaneously. 1. Download the same version of the HPDM installer as the one that crashed. Note Be sure to use the same version of the HPDM installer; otherwise, it might be incompatible. 2. Install the Master Repository Controller.
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4. If you installed the Master Repository on a different device, you need to update the Master Repository address. A. Log in to the HPDM Console, select the Tools menu, and then select Repository Management. B. Click Edit, and then enter the new Master Repository address.
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Appendix Backup and Restore tool HPDM provides a recovery tool called the HPDM Backup and Restore tool. It backs up the HPDM Server templates, tasks, template plugins, and database data. However, it does not back up related configuration files, key files, or the Master Repository. You can restore HPDM using the Backup and Restore tool, the procedures that are related to configuration and key files in Recovering the HPDM Server, and the procedures in Recovering the Master Respository.
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For more information To read more about HP Device Manager, go to hp.com/go/hpdm. Sign up for updates hp.com/go/getupdated © Copyright 2014 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.