HP Device Manager 4.5 - WES Imaging Troubleshooting Guide

Appendix B: Imaging support matrix
The following is the matrix for the operating systems and models supported for each imaging task template where x means
supported:
Table 1. Imaging support matrix
OS\Model Capture Image Deploy Image PXE Imaging
2
File based
1
Disk based File based
1
Disk based
WES7
3
t610, t510, t505, t5740e,
t5570e, 6360t, mt40, 4320t
x x x
WES 2009
t610, t510, t505, t5740, t5570,
gt7720, t5400
x x x x
WES 2009
6360t
4
x x x
XPe
t5740 x x x
HP ThinPro 4
t610, t510, t505, t5745, t5565
x x x
HP ThinPro 3 (x86)
t5745, t5565 , t5545, gt7725
x x x
5
HP ThinPro 3 (ARM)
t5325
6
x x
HP Smart ZeroCore (x86)
t610, t510, t5565z x x
HP Smart ZeroCore (ARM)
t410 x x
HP Smart Zero ore (ARM)
t5335z
Notes:
1
File based imaging is a new imaging method introduced for WES7 and WES 2009 since 4.4.3. The original imaging method in 4.4.2 and
previous versions is disk based imaging (dd method).
2
PXE imaging: Full image version checking is not available (for example, XPe version 5.1.502 is compatible with BIOS version 786A1 but not
with any other BIOS).
3
Drivers will be missing when deploying a WES7 image captured from a different HP thin client. For example, an image captured from a
t610 will not work if deployed to a t5570e.
4
PXE imaging task is not supported for mobile thin clients because boot order change tools are unavailable.
5
PXE imaging cannot work with the agent in the HP ThinPro image due to some folder name changes. Update the HP ThinPro Agent to the
latest version (equal to or newer than 3.9.3665.4266) before attempting PXE imaging.
6
PXE imaging task is not supported for the t5325 because ARM does not support PXE boot.
6