HP Device Manager 4.5 - WES Imaging Troubleshooting Guide

Appendix A: Verify the Shared Folder Connection by the command line
HP recommends that the user verify the Shared Folder settings on the thin client and use the command line instead of
Internet Explorer. These steps can be performed through a working shadow session to the thin client.
1. Open a command dialog.
2. Execute the following command:
net use \\RepositoryDeviceIP\Sharefoldername password /User:UserName
Note:
Replace the Shared Folder path and credentials above with those of your Shared Folder Repository.
Figure 1. Net use command
If the connection is OK, it returns The command completed successfully. Otherwise, the Shared Folder settings have
a problem.
3. Check the write permission by copying a local file to the Shared Folder. See Figure 2.
Figure 2. Copying a file to Shared Folder
4. Check the read permission by copying a remote file from the Shared Folder to a local file. See Figure 3.
Figure 3. Copying a file from Shared Folder
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