HP Device Manager 4.5 - Imaging Guide

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Known issues
• Deploying an image using PXE: If a device is shut down and not set to “Network boot first”, the device
will receive the reboot task circularly.
Workaround:
1. Go into the BIOS and enable “Network boot first”.
2. Cancel the task from HPDM Console.
• For WES7E, WES7P, and WES09, if the source thin client was joined to a domain prior to a Capture
Image task, then domain membership will be lost after cloning the image. It is recommended to remove
the source device from any domain prior to a Capture Image task.
• There is a known issue where the group policy that controls the domain password complexity will affect
local user accounts, resulting in the user requirement to change the password to meet a more strict criteria.
• HPDM doesn’t support deploying a WES7P image downloaded from HP.com.
Workaround:
1. Deploy this image to a device using a local image tool, such as HP ThinState or Ghost by
Symantec.
2. Capture the image from this device via HPDM.
3. Deploy the newly captured image to other devices.
• HPDM doesn’t support deploying an image file downloaded from HP.com to a thin client that uses a
wireless network.
Workaround:
1. Deploy this image to a device using a local image tool, such as HP ThinState or Ghost by
Symantec.
—or—
Change the device to use a wired network, and then deploy the image to this device via HPDM.
2. Configure the wireless network settings after deploying the image.
3. Capture the image from this device via HPDM.
4. Deploy the newly captured image to other devices that use a wireless network.