User Guide

Printer does not print................................................................................................................59
Verify the following.............................................................................................................59
Check the printer cable connection....................................................................................60
Printer is stalled..................................................................................................................61
If the printer still does not print...........................................................................................61
Document prints slowly.............................................................................................................61
Print cartridge problems...........................................................................................................62
Paper problems........................................................................................................................65
Paper jam...........................................................................................................................65
Out of paper message........................................................................................................67
Printer prints on multiple sheets at once............................................................................67
Photos do not print correctly.....................................................................................................68
Check the paper tray..........................................................................................................68
Check the printer properties...............................................................................................68
Problems with borderless documents.......................................................................................68
Borderless printing guidelines............................................................................................68
Image is printed at an angle...............................................................................................69
Fading occurs on the edges of a photo..............................................................................69
Photo has an unwanted border..........................................................................................69
For small photo paper...................................................................................................70
For small photo paper with a tear-off tab......................................................................70
Print quality is poor...................................................................................................................71
Document is misprinted............................................................................................................72
Text and images are misaligned.........................................................................................73
Document is printed off-center or at an angle....................................................................73
Parts of the document are missing or printed in the wrong place.......................................73
Envelope is printed at an angle..........................................................................................73
Document does not reflect the new print settings ..............................................................73
If you continue to have problems..............................................................................................73
A HP support
Ink cartridge warranty information............................................................................................74
Support process.......................................................................................................................74
HP support by phone................................................................................................................75
Phone support period.........................................................................................................75
Placing a call.......................................................................................................................75
After the phone support period...........................................................................................75
B Order supplies
Order paper or other media......................................................................................................76
Order print cartridges................................................................................................................76
Order other supplies.................................................................................................................76
C Technical information
Printer specifications................................................................................................................78
Contents
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