HP Designjet 5000 series printer - User's Guide

Media & InkIntroduction Front-Panel Other
Index
Solutions
Solving
Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems
Image Error Other Problems Getting Help
Printer
Options
Ink Marks on the Media
Media Extensions
Printed Surface Smearing Roll
As the media is printed and the image is coming out
from the printer, the natural curl of the media causes it
to rub against the roll of media installed in the printer.
This causes image smearing.
In addition to this, if the out-coming media sticks
against the roll, because the ink is not dry or because
of static (some Polyester films get electrostatically
charged) it could cause the media to re-feed into the
printer.
Make sure that the media extensions are installed onto
the printer (shown right). The extensions don't reduce
the way media is charged, but the increased distance
between the roll and the out-coming media, reduces
the probability of having both surfaces being attracted
(and smears).
NOTE: for detailed printing tips, troubleshooting,
printing compatibility and new product information, visit
our web site at: http://www.hp.com/go/designjet