HP Designjet 3D Printer Series - User Guide

Troubleshooting

Material Jam

Occasionally, material may become jammed in the head. The printer will notify you of a

material jam through a message shown on the display panel. If a material jam is detected,

follow these steps to clear the jam.

1. From the display panel, press Continue.

2. Press Maintenance.

3. Press Machine.

4. Press Head.

5. Once in head maintenance mode, remove the head cover by pressing the tabs in and

pulling away from the head. See Figure 48.

Figure 48 Remove the head cover

6. Inspect tip inlets for material build up see Figure 49. If there is excess material build up see

“Recovering from loss of extrusion” on page55. If there is no excess material build up

close the chamber door and continue.

GLOVES: The head area is hot. Use leather gloves when working in this area

of printer.

Press tabs in to remove

head cover

Head Cover