Using HP Data Protector Debug Log Collector Tool "Best Practices"

Figure 7: omnidlc output

Send package to support

In the directory (here C:\) from where you executed the omnidlc you will find the dlc.pck file.

:\>dir

…

04/28/2008 03:59 PM <DIR> dir_test1

02/25/2009 11:40 AM 5,281,291 dlc.pck

…

Send this file to the HP Data Protector Support Engineer who requested the debug information.

Note: It is important to transfer the .pck file in binary mode when using ftp, otherwise the file could

get corrupted.

Fix problem

Solve the pro

blem with the proposed solution from HP Data Protector support (e.g. remove test binary,

install SSP, etc.)

Cleanup Systems

In order to delete the deb

ug information from every client which was involved, you do not need to do

this by your own, you can just use the omnidlc command with the –delete_dbg option.

omnidlc –session 2009/02/25-1 –delete_dbg

C:\>omnidlc -session 2009/02/25-1 -delete_dbg

Deletion started.

Deletion finished.