Installation best practices for Data Protector SharePoint Granular Recovery Extension

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Installation best practices for Data Protector SharePoint

Granular Recovery Extension

First published April 2011, Latest version, V 2, June 2011

Technical white paper

Table of contents

Abstract .............................................................................................................................................. 2

Introduction ......................................................................................................................................... 2

Installation .......................................................................................................................................... 3

Prerequisites .................................................................................................................................... 3

Installation ....................................................................................................................................... 6

Installation procedure Data Protector 6.11 .......................................................................................... 6

Installation procedure Data Protector 6.2 ............................................................................................ 6

Configuration ...................................................................................................................................... 8

Tips and Tricks .................................................................................................................................... 9

Check farm solution .......................................................................................................................... 9

No internet access ........................................................................................................................... 9

Browser Settings ............................................................................................................................ 10

Adding a new Web Application ...................................................................................................... 11

Restore directory on SQL ................................................................................................................. 13

Restarting IIS ................................................................................................................................. 13

Restarting SharePoint timer service ................................................................................................... 14

FAST Search specific – Configure SharePoint Search Engine ............................................................... 15

Cleanup ........................................................................................................................................... 16

Farm Solution ................................................................................................................................ 16

Recovery Web Application ............................................................................................................. 16

Recovery database ......................................................................................................................... 17

GRE binaries ................................................................................................................................. 18

Acronyms ......................................................................................................................................... 20

For more information .......................................................................................................................... 21

Summary of content (21 pages)

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Installation best practices for Data Protector SharePoint Granular Recovery Extension First published April 2011, Latest version, V 2, June 2011 Technical white paper Table of contents Abstract .............................................................................................................................................. 2 Introduction ......................................................................................................................................... 2 Installation ......
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Abstract The purpose of this document is to describe the necessary steps to install Data Protector SharePoint Granular Recovery Extension and provide help in order to avoid any pitfalls. This document will not replace the HP Data Protector Granular Recovery Extension User Guide for Microsoft SharePoint Server; it is an add-on to the provided documentation. You should consult the user guide before installing Data Protector SharePoint Granular Recovery Extension.
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Installation Prerequisites Following Microsoft SQL Server packages and Data Protector component need to be installed on each WFE (SharePoint Web Front-End) and CA (SharePoint Central Administration) systems (see blue colored systems in diagram): • Microsoft SQL Server Native Client • Microsoft Core XML Services (MSXML) 6.
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Microsoft prerequisites (all part of the SQL Feature Pack) can be downloaded at following URL: http://www.microsoft.com/downloads/en/default.aspx To be sure that prerequisites are installed on all required systems (all WFE and CA systems) a checklist is very helpful. A checklist of the example environment pictured in above diagram would look like this: Components needed on each WFE and CA Installed ? CA WFE 1 WFE 2 WFE 3 Microsoft SQL Server Native Client Microsoft Core XML Services (MSXML) 6.
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• XML version 6 installation can be verified by checking the corresponding DLLs in directory C:\Windows\System32 Figure 3: XML version 6 DLLs • Data Protector User Interface can be started via Windows start menu Figure 4: SharePoint example farm 5
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Installation The Data Protector Granular Recovery Extension for Microsoft SharePoint Server must be installed on the Microsoft SharePoint Server Central Administration system. Note: • Ensure that Data Protector components that are needed to back up Microsoft SharePoint Server data are also installed in the Microsoft SharePoint Server environment. • You can install the Granular Recovery Extension only on systems with Microsoft SharePoint Server installed. Otherwise, the installation will not succeed.
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Local Installation When installing the component locally by using standard Data Protector local installation (see Installation Guide), the Data Protector installation wizard will display the MS SharePoint GRE options dialog box. Specify the Farm Administrator user name and password.
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Remote Installation To install the component remotely, choose Client context in Data Protector GUI, choose to add a component and select the MS SharePoint Granular Recovery Extension, click Configure and specify the Farm Administrator user name and password in the MS SharePoint GRE options dialog box.
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Tips and Tricks The following section provides tips and tricks in order to get the Granular Recovery Extension for SharePoint to work. Please note: Not all of these tips are applicable to every Microsoft SharePoint environment. Check farm solution Data Protector Granular Recovery Extension for SharePoint is installed as a farm solution into the SharePoint farm. The farm solution package is named: moss_gre_20**.wsp After installation of GRE the farm solution should be deployed successful.
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Browser Settings Pop Up blocker At the time of recovery, while changing the default settings (e.g. recovery location) the recovery wizard pops up a dialog box to enter the new location. In order to see this popup any popup blocker software in your browser must be disabled. Figure 9: Recovery Location configuration Figure 10: Dialog box (pop up) Animations In order to see the animated status bar on the Import Job Status page, you need to make sure that animations in your browser are being displayed.
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Figure 11: Internet Options – Advanced Adding a new Web Application If you are adding a new web application or if you are adding a new WFE after you have already successfully installed Data Protector GRE, you need to re-activate (deactivate and activate) the farm feature HP Data Protector Granular Recovery Extension. If you don’t do so you will run into problems when Site Collection Administrator wants to access the GRE wizard.
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Figure 12: Farm Features Click the Deactivate button by HP Data Protector Granular Recovery Extension. The Warning page is displayed, click the Deactivate this feature link. Figure 13: Warning page After performing, this go back to Manage Farm Features, and click Activate next to the HP Data Protector Granular Recovery Extension entry.
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Restore directory on SQL If you are using Data Protector SQL backups (Method: SQLVDI) as restore source and running into problems at “Import from Backup” time, double-check if the restore directory (C:\Restore) has been created on the SQL system. If not, just create the folder and restart with your “Import from Backup” in the Data Protector Granular Recovery for SharePoint plugin.
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Restarting SharePoint timer service If you are troubleshooting and need to be sure that SharePoint timer jobs are running and starting successful (e.g. any timer job related tasks are executed), you may need to restart the SharePoint timer service on all SharePoint hosts. Figure 15: Restart Timer Service Note: Watch out when restarting SharePoint timer service in a production environment. Contact your SharePoint administrator for this action.
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FAST Search specific – Configure SharePoint Search Engine If FAST Search 2010 is used in a SharePoint environment, it is recommended to use only the FAST search query SSA as default. No issues are known for Data Protector if the SP SSA is still used as default, but MS recommends using only the FAST search query SSA as default: http://technet.microsoft.com/en-us/library/ff381251.aspx • • • • • On SharePoint Server 2010, on the Central Administration Home page, select Application Management.
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Cleanup You might need a manual cleanup of Data Protector SharePoint GRE installation components if a new installation or an upgrade of GRE fails. The following steps guide you through the manual cleanup procedure. Note: • Make sure that no GRE restore/recovery sessions are running. • If you’ve already completed an “Import from Backup” job and a database has been imported in Granular Recovery Cache, it is recommended to remove (with SQL tools) the imported database first before removing SharePoint GRE.
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Figure 17: Delete “Recovery Web Application” Microsoft Office SharePoint Server 2007: Central Admin Page > Application Management > Web Application list If the extension is listed, remove it manually: 1. Select Recovery Web Application > Delete Web Application 2. Select Yes for Delete content databases 3. Select Yes for Delete IIS web sites 4.
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GRE binaries Check the following directories on all WFE and CA systems in your SharePoint farm and make sure that all Data Protector SharePoint GRE binaries are successful removed. Note: Manual deletion of GRE binaries should only be performed if a new installation fails after an earlier uninstall. This is not the prescribed way to uninstall SharePoint GRE. Global Assembly Cache For each SharePoint client (WFE and CA), check if any HP.* assemblies are left in C:\Windows\assembly.
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\Resources For each SharePoint client (WFE and CA) check if the following files • GranularRecovery*.resx are located in the Resources directory, if so delete them manually.
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Troubleshooting For more troubleshooting hints please see the HP Data Protector Granular Recovery Extension User Guide for Microsoft SharePoint Server.
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For more information For further information see also HP Data Protector Granular Recovery Extension User Guide for Microsoft SharePoint Server and HP Data Protector Installation Guide. To read more about Data Protector, go to www.hp.com/go/dataprotector Microsoft SQL Feature Pack download: http://www.microsoft.com/downloads/en/default.aspx © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.