D3000 Disk Enclosure MSG (734754-001, March 2014)

Is the enclosure rear fault LED amber?
ActionsPossible ReasonsAnswers
No action requiredFunctioning properly.No
Rear power and UID module might not
be inserted properly, might have a
Yes
• Be sure that the rear power and UID
module is undamaged and is fully
seated.
damaged connector, or might have
failed.
• Contact an authorized service
provider for assistance.
Is the System Health LED amber?
Possible SolutionsPossible ReasonsAnswer
No action required.System functioning properly.No
Yes
• Be sure that all components are fully
seated.
• The system might have experienced
a short. Controller firmware might
be corrupted.
• Update controller firmware.
• The system midplane might need
replacement.
• Contact an authorized service
provider for assistance.
Is the power supply LED green?
ActionsPossible ReasonsAnswers
No
• Remove and inspect the AC power
cords from both power supplies and
reconnect them.
• Power cords not connected or AC
power is unavailable.
• Power supply not functioning
properly. • Replace with a known-good power
supply.
No action required.The component is functioning
normally.
Yes
Is the I/O module fault LED amber?
Possible SolutionsPossible ReasonsAnswer
No action required.Functioning properly.No
Yes
• Make sure that the I/O module is
seated properly by pressing the I/O
• The I/O module is locked.
• The I/O module has failed.
module firmly into its bay after the
handle has clicked in place.
• Other fault condition exists.
CAUTION: Never remove an I/O
module from the chassis while the
status LED is green. Removing an
active I/O module can result in data
loss.
• Contact an authorized service
provider for assistance.
Diagnostic steps 31