HP StoreOnce Conversion from 2.x.x software to 3.4.x (or later) Software Guide (BB852-90949, November 2013)

7 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
New and changed information in this edition
This is the first edition.
Related information
The following documents [and websites] provide related information:
• HP StoreOnce Backup system CLI Reference Guide (PDF): This guide describes the StoreOnce
CLI commands and how to use them.
• HP StoreOnce Backup system User Guide (PDF): This guide describes the StoreOnce GUI and
how to use it.
• HP StoreOnce Linux and UNIX Configuration Guide (PDF): This guide contains information
about configuring and using HP StoreOnce Backup systems with Linux and UNIX.
• HP StoreOnce Backup system Concepts and Configuration Guidelines: This guide advises
how to plan the workload being placed on the HP StoreOnce Backup system in order to
optimize performance and minimize the impact of deduplication, replication and housekeeping
operations competing for resources. It is regularly updated.
You can find these documents from the HP Support Center website:
http://www.hp.com/support/
Query on your product name and then select the Product Manuals link.
Websites
• HP StoreOnce website: http://www.hp.com/go/storeonce
• HP Systems Insight Manager website: http://www.hp.com/go/hpsim
• HP Technical Support website: http://www.hp.com/support
• Net-SNMP website: http://www.net-snmp.net
• Single Point of Connectivity Knowledge (SPOCK) website: http://www.hp.com/storage/spock
• White papers and Analyst reports: http://www.hp.com/storage/whitepapers
26 Support and other resources