HP D2220sb Storage Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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Contents Component identification ............................................................................................................... 5 Front panel components ............................................................................................................................. 5 Front panel LEDs ....................................................................................................................................... 6 Drive drawer open alarm ..................................
Redundant ROM support ................................................................................................................ 30 Keeping the system current ....................................................................................................................... 30 Drivers ......................................................................................................................................... 30 Software and firmware .....................................................
Component identification Front panel components Item Description 1 Product information tag 2 Hot-plug drive drawer release button 3 Hot-plug drive drawer handle 4 Storage blade release latch 5 Storage blade release button* * Removing the storage blade from the enclosure removes power from the drives.
Front panel LEDs Item Description Status 1 UID LED Blue = Identified Off = Not identified 2 Drawer open LED Off = Drawer is closed, or thermal shutdown has occurred. Flashing amber (1 per 5 seconds)* = Drawer is open. Flashing amber (2 per second)* = Drives have reached near-critical temperatures.
Drive drawer open alarm Slow beep (every 5 seconds)—The drive drawer is open, and drives are not fully protected by system air flow. Fast beep (every 0.5 seconds)—Close the drive drawer immediately to avoid drive damage or data loss and storage blade shutdown. The Health status LED bar turns green when drives return to normal operating temperature. Drive LED definitions Item LED Status 1 Locate Solid blue The drive is being identified by a host application.
Operations Important Safety Information Before installing this product, read the Important Safety Information document provided. Power up the storage blade Observe the following guidelines before powering up the D2220sb: • Be sure that a drive is installed in the first drive bay. The partner server blade identifies and configures any installed drives during power up. For more information, see "Drives (on page 17)." • Be sure that drives or drive blanks are installed in the second and third drive bays.
To remove the component: 1. Identify the proper D2220sb. 2. Power down the partner server blade. 3. If the partner server blade is a full-height server blade, do one of the following: o Remove the blank installed above the D2220sb. o Remove the half-height device installed above the D2220sb. For information about removing a half-height device, see the half-height device user guide. 4.
o 5. Partnered with a full-height server blade Place the D2220sb on a flat, level work surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD. CAUTION: Do not operate the D2220sb with the access panel open or removed.
CAUTION: Do not operate the D2220sb with the access panel open or removed. Operating the D2220sb in this manner results in improper airflow and improper cooling that can lead to thermal damage. To install the component: 1. Place the access panel on top of the D2220sb. Allow the panel to extend past the rear of the D2220sb approximately 0.8 cm (0.2 in). 2. Slide the access panel toward the front of the D2220sb. The access panel locks into position.
Setup Kit contents When unpacking the HP D2220sb Storage Blade, locate the following items: • HP D2220sb Storage Blade • Half-height blade shelf • Documentation kit Installing an HP BladeSystem c-Class enclosure Before performing any procedures specific to the D2220sb, install an HP BladeSystem c-Class enclosure. The most current documentation for HP BladeSystem components is available at the HP Business Support Center website (http://www.hp.com/go/bizsupport).
• Install drives in the D2220sb before installing the D2220sb in the enclosure. • Be sure that the partner server blade is powered down before installing the D2220sb. Onboard Administrator is used to configure the enclosure and the D2220sb. To function with the D2220sb, Onboard Administrator version 3.60 or later is required.
device bays are populated with either a component or a blank. CAUTION: Thermal regulation is maintained only when the drive drawer is closed. The drive drawer open alarm is triggered under the following conditions: • A slow beep and flash (1 every 5 seconds) indicate that the drive drawer is open. The drives are not fully protected by system air flow. • A fast beep and flash (2 per second)—To avoid drive damage or data loss and storage blade shutdown, close the drive drawer immediately.
o To install the D2220sb with a full-height server blade, install the half-height blade shelf. If installing two D2220sb storage blades with one full-height partner server blade, install the second D2220sb in the bay directly above the first one. The second D2220sb does not require a half-height blade shelf. If installing two D2220sb storage blades with one partner server blade in an HP BladeSystem c3000 enclosure, use the mini divider instead of the half-height blade shelf.
o Partnered with a half-height server blade o Partnered with a full-height server blade Setup 16
o Partnered with a full-height server blade and an additional D2220sb 6. Install a server blade. See the documentation that ships with the server blade. 7. Configure the D2220sb. Drives The D2220sb supports up to 12 SAS or SATA drives. Always populate drive bays starting with the lowest drive bay number. Drive guidelines When adding drives to the D2220sb, observe the following general guidelines: • The D2220sb supports standard small form factor hot plug carriers only.
CAUTION: Thermal regulation is maintained only when the drive drawer is closed. The drive drawer open alarm is triggered under the following conditions: • A slow beep and flash (1 every 5 seconds) indicate that the drive drawer is open. The drives are not fully protected by system air flow. • A fast beep and flash (2 per second)—To avoid drive damage or data loss and storage blade shutdown, close the drive drawer immediately. When the drives reach critical temperatures, the system shuts down. 1.
3. Install the drives ("Installing a drive" on page 17). 4. Close the drive drawer. 5. Install the D2220sb in the enclosure. 6. Power up the partner server blade. See the server blade documentation. 7. Determine the status of the drive from the drive LED definitions (on page 7). 8. Configure the D2220sb.
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
HP iLO enables and manages the Active Health System (on page 21) and also features Agentless Management. All key internal subsystems are monitored by HP iLO. SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 24) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode. For more information or to download SPP, see the HP website (http://www.hp.com/go/spp).
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration option, press the F1 key.
Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressing the F9 key. • Access Intelligent Provisioning Maintenance Menu by pressing the F10 key. • Access the boot menu by pressing the F11 key. • Force a PXE Network boot by pressing the F12 key.
Utilities and features Array Configuration Utility ACU is a utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • For supported controllers, provides access to licensed features, including: o Moving and deleting individual
Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following: • POST • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Redundant ROM support The server blade enables you to upgrade or configure the ROM safely with redundant ROM support. The server blade has a single ROM that acts as two separate ROM images.
Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the SPP ("HP Service Pack for ProLiant" on page 24) from the HP website (http://www.hp.com/go/spp). Version control The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.
Troubleshooting If the storage blade does not power up If the D2220sb does not start: 1. Be sure that the D2220sb is installed adjacent to the partner server blade. 2. Use the Onboard Administrator to be sure that sufficient power is available. 3. Use the Onboard Administrator to verify that sufficient cooling is available. 4. Restart the partner server blade. IMPORTANT: If the system does not restart, proceed to "Diagnostic Questions (on page 32)." 5.
Answer Possible reasons Possible solutions LED ("Front panel LEDs" on page 6) indicates normal temperature. The drive drawer was open too long and triggered critical overtemperature alerts. Restart the partner server blade. Recognizing drive failure A steadily illuminated Fault LED on a drive indicates that the drive has failed. Other indications of failed drives include the following: • ACU represents failed drives with a distinctive icon.
If more drives fail than the fault-tolerance method can manage, fault tolerance is compromised, and the logical drive fails. If this failure occurs, the operating system rejects all requests and indicates unrecoverable errors. For example, fault tolerance might occur when a drive in an array fails while another drive in the array is being rebuilt. Compromised fault tolerance can also be caused by problems unrelated to drives. In such cases, replacing the physical drives is not required.
These cases are the exceptions: o In RAID 6 configurations, any two drives in the array can be replaced simultaneously. o In RAID 1+0 configurations, any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss.
Failure of another drive during rebuild If a non-correctable read error occurs on another physical drive in the array during the rebuild process, the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates. If this situation occurs, reboot the server. The system may temporarily become operational long enough to allow recovery of unsaved data. In any case, locate the faulty drive, replace it, and restore data from backup.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Maximum rate of change is 10º C/hr (50º F/hr) Storage -30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity** Operating 20% to 80% relative humidity (Rh), 28º C (82.4º F) maximum wet bulb temperature, non-condensing Storage 5% to 90% relative humidity (Rh), 38.7º C (101.
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 46
Support and other resources 47
Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility CSR Customer Self Repair ESD electrostatic discharge ORCA Option ROM Configuration for Arrays SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 48
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Index A access panel 10 Active Health System 20, 21 ACU (Array Configuration Utility) 20, 28 additional guidelines for installation with a half-height partner server blade 13 Advanced ECC memory 27 AMP (Advanced Memory Protection) 27 AMP modes 27 ASR (Automatic Server Recovery) 29 auto-configuration process 26 automatic data recovery (rebuild) 35 Automatic Server Recovery (ASR) 29 B drives 7 drives, installing 17 E effects of a drive failure 33 electrostatic discharge 38 Erase Utility 20, 23 F factors t
Is the storage blade operating properly? 32 L LED, health 6 LED, internal health 6 LEDs, hard drive 7 M memory, Advanced ECC 27 memory, online spare 27 O online spare memory 27 operating system version support 31 operating systems 31 operating systems supported 31 operations 8 ORCA (Option ROM Configuration for Arrays) 20, 29 P Power up the storage blade 8 powering down 8 preparation procedures 8 problem diagnosis 32 product information resources 20 Smart Update Firmware DVD 22 Smart Update Manager 20,
