HP Creative Scrapbook Assistant - User's Guide
10
11
• For support by email, enter your question on the Web
form linked to the HP Creative Scrapbook Assistant
support pages by clicking on contact HP. You can expect
a direct reply from an HP support technician who will
answer your question by email. Please note that email
support for HP Creative Scrapbook Assistant is available
only in English.
HP support by phone
HP provides telephone support free of charge. Please note
that standard phone charges may apply.
Before calling, remember to try one of the other free support
options listed above. If you still need to call for assistance,
you can get faster service if you:
• Call from a phone where you can be in front of your
computer.
• Keep notes so you can describe how you’ve tried to solve
the problem, and the messages displayed around the
time the situation occurred.
• Be prepared to identify your computer’s operating
system, and, if the problem is a printing issue, the printer
manufacturer and model number.
• Note whether this has happened before and whether
you can re-create the problem.
When you’re ready, contact the HP Customer Care Center at
1-800 HP INVENT (1-800-474-6836) and say “HP Creative
Scrapbook Assistant” when prompted for your complete
product name. Please note that phone support for the HP
Creative Scrapbook Assistant is available only in English.