Administrator's Guide: Linux-based HP Compaq t5725 Thin Clients

ISSUE

You cannot print large jobs to local printers from an ICA session.

SOLUTION

The thin client has limited space available for the print spooler. This issue may occur if a large volume of

documents or an individually large document is sent to the local printer. Try to send large documents to

a printer that is not connected locally to the thin client. If you want to print multiple documents, allow the

print queue to clear before submitting the documents.

ISSUE

You set up a new printer using Printer Manager. When I test the printer I receive an error message “Printer

Test Failed!!!”

SOLUTION

The entry in the Printer Name box cannot contain spaces. Remove any spaces from the entry in this

field. You can use spaces for the description.

ELO Touch Monitor

ISSUE

While using an ELO Touch screen monitor, you log out by clickingStart > Window Manager > Log

Out, and the ELO Touch monitor stops accepting touch commands. After a power cycle the monitor

functions correctly.

SOLUTION

Log out by pressing the Ctrl+Alt+Backspace keys.

USB

ISSUE

Automount only supports the first partition of an external drive.

SOLUTION

Mount the other partitions manually or add entries for them to /etc/fstab.

Network

ISSUE

Attempts to ping a host result in message “unknown host” error in a mixed Windows and Linux

environment.

SOLUTION

78 Chapter 7 Troubleshooting ENWW