HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-00 Administrator Guide

Configuration definition file for managing copy pairs .................................................................. 371
Prerequisite environment for using the configuration definition file ........................................... 371
Editing the configuration definition file ................................................................................ 371
Configuration definition file parameters supported Device Manager ................................. 372
Description conventions for the configuration definition file .............................................. 373
HORCM_MON parameter description format ................................................................ 374
HORCM_CMD parameter description format ................................................................. 375
HORCM_DEV parameter description format .................................................................. 377
HORCM_LDEV parameter description format ................................................................. 378
HORCM_INST parameter description format ................................................................. 380
HORCM_INSTP parameter description format ................................................................ 382
Changing the storage location of the configuration definition file ............................................ 383
Notes on using the configuration definition file ..................................................................... 384
12 Setting up Host Data Collector ....................................................... 387
Installing Host Data Collector ................................................................................................... 387
Prerequisites for installing Host Data Collector ..................................................................... 387
Installing Host Data Collector (Windows) ............................................................................. 388
Installing Host Data Collector (Linux) ................................................................................... 389
Notes on using Host Data Collector .................................................................................... 390
Registering a Host Data Collector computer on the management server ................................... 391
Specifying the Host Data Collector environment settings ............................................................... 392
Resident processes of the Host Data Collector ...................................................................... 392
Starting the Host Data Collector service ........................................................................ 393
Stopping the Host Data Collector service ...................................................................... 393
Checking the operating status of the Host Data Collector service ...................................... 394
Registering firewall exceptions for Host Data Collector (Windows) ......................................... 394
Registering an exception for the Host Data Collector service (for non-SSL communication) .... 394
Registering an exception for the Host Data Collector service (for SSL communication) .......... 395
Changing the Java execution environment used by Host Data Collector ................................... 396
Specifying settings if the Host Data Collector machine has multiple IP addresses ....................... 397
Checking the Host Data Collector version ............................................................................ 397
Removing Host Data Collector .................................................................................................. 397
Removing Host Data Collector (Windows) ........................................................................... 397
Removing Host Data Collector (Linux) .................................................................................. 398
13 Troubleshooting ........................................................................... 399
Common problems and solutions .............................................................................................. 399
How to troubleshoot problems on the management server (Device Manager related) ................. 399
The user cannot log in to the Device Manager GUI ........................................................ 399
The services of Common Component or the Device Manager server cannot be started ........ 399
The Device Manager server cannot be accessed after starting up the management server or
P9000 Command View AE Suite product services .......................................................... 400
How to troubleshoot problems on the management server (Tiered Storage Manager related) ...... 400
The Tiered Storage Manager server could not be started ................................................. 400
The Tiered Storage Manager server does not stop .......................................................... 401
The Tiered Storage Manager server terminates abnormally or fails over in a cluster
environment .............................................................................................................. 401
Tiered Storage Manager operations cannot be performed because an error occurred in the
database .................................................................................................................. 402
How to troubleshoot problems on a host .............................................................................. 403
The HiScan command cannot add host information to the Device Manager server .............. 403
A communication error occurs, and the processing of other P9000 Command View AE Suite
products stops ........................................................................................................... 403
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