HP StorageWorks XP Provisioning Manager Installation and Configuration Guide (December 2005)
Figure 5-1 Example of An Error Message
5-2 Resolving Provisioning Manager Server Installation Errors
Perform the following procedure if an error occurs during installation of Provisioning Manager server:
1. Check the status at the time of the error.
Check output messages and operations that were being performed when the error occurred. If an error
message has been output, perform the recommended action. For message details, see section
5-3 .
2. Collect information to check the cause of the error.
If the problem remains after you perform step 1, collect all the following information and then contact the
Support Center:
• Error information indicated in the recommended action for the message.
5-3 Error Messages
The Provisioning Manager server Installer output error messages. Each message is composed of a message
ID and a message text in the format shown below:
Format
KARFmmmmm-z message-text
mmmmm is the message number, and z denotes the message type. Messages are of the following types:
•
E: Error message
•
W: Warning message
• I: Information message
If the cause is contained in the message text, no action is required, or the action is obvious, the cause and
action might be indicated by a hyphen (
-).
Table 5-2
Provisioning Manager Installer Error Messages (continues on the following pages)
Message ID Message Text Action
KARF60011-E The user group permissions are not system
administrator permissions.
Cause:
The user group permissions are not system
administrator permissions.
Action:
Log in as the administrator.
KARF60012-E Installation is not possible on the installed OS. Cause:
Installation is not possible on the installed
OS.
Action:
Perform installation on a computer that has
Windows 2000, Windows Server 2003, or
Windows XP installed.
KARF60013-E The video resolution is insufficient. (SVGA or
higher is required.)
Cause:
The video resolution is insufficient.
Action:
Use a video resolution of SVGA or higher.
Troubleshooting 38