HP StorageWorks P9000 Command View Advanced Edition Suite Software 7.1 Administrator Guide (web) (TB581-96050, May 2011)

SolutionProblemNo.
Execute the hbsa_util command to delete the files and
registry entries of the Device Manager agent.
To execute the hbsa_util command:
1. Log on to Windows as a user with Administrator per-
missions.
2. Execute the hbsa_util command.
For details on the command, see “hbsa_util command
syntax” on page 226.
In a Windows environment,
HBaseAgent is displayed in the Add or
Remove programs window even after
you uninstall both the Device Manager
agent and Hitachi Dynamic Link Man-
ager.
6
Another program linked with Device Manager might be
frequently accessing the Device Manager agent that is
running. If JavaVM ends abnormally, edit the following file:
installation-folder-for-Device-Manager-agent\
agent\bin\Server.cmd
Use a text editor to open the Server.cmd file, and then
add -Djava.compiler=NONE to the Java startup options.
The following shows an example of editing the Server.cmd
file:
..java -Dalet.msglang -Djava.compiler=NONE
%1 %2 -classpath ...
JavaVM ends abnormally in the follow-
ing environments: Windows Server
2003 (x64 and IPF), Windows Server
2003 R2 (x64), Windows Server 2008
(x64 and IPF), and Windows Server
2008 R2 (x64 and IPF).
7
These messages are output when a paired S-VOL is mounted.
No action is required.
The following messages are output to
Event ID: 51 or Event ID: 57 in the
Windows event log:
• Event ID: 51
An error was detected on
device \Device\Harddisknn\
DRn during a paging opera-
tion.
(where n is a number.)
• Event ID: 57
The system failed to flush
data to the transaction
log. Corruption may occur.
8
This occurs if there are 100 or more LUs managed by Device
Manager recognized by a single host, and the Device
Manager agent is upgraded from version 6.0.0-00 -
6.2.0-02 to version 6.4 or later via an overwrite installation.
To avoid this, follow the procedure in section “Specifying
settings when a host manages 100 or more
LUs” on page 208.
When executing the HiScan command
in a Windows Server 2008 or Win-
dows Server 2008 R2 environment, the
KAIC22009-E, KAIC22014-E, KA-
IC22019-E, or KAIC22048-E error
message is output, and host information
cannot be registered on the Device
Manager server.
9
When a host refresh is performed in a
Windows Server 2008 or Windows
Server 2008 R2 environment, an
OutOfMemory error occurs on the host,
and there is no response for a while.
10
Administrator Guide (Web Version) 249