HP StorageWorks Command View XP Advanced Edition Device Manager Agent Installation and Configuration Guide (December 2005)

Troubleshooting Device Manager Agent Operations 68
Figure 4-1 Executing TIC Command
4-2 Troubleshooting Solaris™, AIX
®
, HP-UX, and Linux
®
Systems
For information on platform-specific logs that will be needed for troubleshooting these systems, please
see Table 4-5 through Table 4-8.
1. First, to determine the status of the Device Manager agent package on a specific host, execute
the following applicable command for your OS:
• # pkginfo -l HDVMAgent
( Solaris™ Systems).
• # lslpp –l HDVMAgent.rte (AIX
®
Systems).
• # swlist HDVMAgent
(HP-UX Systems).
• # rpm –qi HDVMAgent (Linux
®
systems) .
2. To obtain a listing of the root crontab (using super user privileges), enter the following
commands:
• % su
• # crontab –l