HP StorageWorks Command View XP Advanced Edition Device Manager Agent Installation and Configuration Guide (December 2005)

Installation Requirements and Procedures 35
CAUTION: When the Device Manager agent is installed on multiple hosts, set the HiScan command
to execute at different start times for each host so that the command will not be executed
simultaneously from multiple hosts. When changing a start time, make sure that you set a time that
does not overlap the HiScan command execution period (command start time to end time) set for any
other hosts.
You can check the HiScan command execution period by referencing the following messages output
to the HiScan.log file:
• KAIC22805-I (this message is output when the HiScan command starts).
• KAIC22804-I (this message is output when the HiScan command ends).
The HiScan.log file is stored in the following location:
• In Windows
®
:
• installation-folder-for-Device-Manager-agent
\HDVM\bin\
logs\HiScan.log
• In Solaris™, HP-UX, and Linux
®
:
• /var/opt/HDVM/logs/HiScan.log
• In AIX
®
:
• /var/HDVM/logs/HiScan.log
2-7 Uninstalling the Device Manager Agent
This section explains the procedure for uninstalling the Device Manager agent.
NOTE: Before uninstalling the Device Manager agent, you must stop the Device Manager agent and add-on
modules currently running. If you cannot stop them, see section
3-3-3 .
NOTE: You cannot perform uninstallation while the Device Manager agent is processing a job. Wait until the
Device Manager agent completes the job, and then uninstall again.
NOTE: Do not execute any of the following commands during the uninstallation. Also, do not uninstall while
the following commands are executing: HiScan, hdvmagt_account, hdvmagt_schedule, hdvmagt,
hldutil, stop_hdvmagt, and TIC.
If you execute the above commands during uninstallation, uninstallation might fail.
If you attempt to uninstall while the HiScan command is executing, uninstallation will stop. So wait for
the execution to finish, and then uninstall again.
If you attempt to uninstall while a command other than HiScan is executing, the uninstallation might
end abnormally. In such a case, reboot the system. Also, some files might remain after uninstallation,
so manually delete the directory in which the Device Manager agent was installed. After executing the
uninstall command, you will not be able to cancel it.
2-7-1 Uninstalling the Device Manager Agent on Windows
®
Systems
When you uninstall the Device Manager agent, the service program stops and the following are
deleted: execution period schedules, registry information set up at installation, and all folders and files
under the installation folder for the Device Manager agent. Some installation folders might remain, so
make sure that no other programs are installed, and then delete the installation folders as necessary.
Files created by HiScan, the RAID Manager configuration definition file, and the error log files created
by the TIC command are not deleted.
NOTE: Once uninstallation is started, you cannot use the Cancel button to stop the processing. After the
uninstallation finishes, install the Device Manager agent again.
NOTE: If a Device Manager agent is registered as an exception in the Windows Firewall exceptions list, you
must release the Windows Firewall settings after uninstalling the Device Manager agent. For details on how
to release these settings, see step 3 of
3-2-6