HP P9000 Replication Manager Software 7.2 Configuration Guide

DescriptionArgument
Specifies the name of the archive file to be created. The archive file is output to
the directory specified for the dir option. Do not specify a path for the archive
file name. If you do, the command might terminate abnormally. If this option is
omitted, the archive file name will be cvxpae_logs. When the archive file is
output, this name is suffixed with the extension for the file type (.jar, .hdb.jar,
.db.jar, or .csv.jar).
arc archive-file-
name
Specifies the types of the log files to be collected if only specific types of log files
can be collected for some reason (such as a failure):
• log (.jar and .hdb.jar)
• db (.db.jar)
• csv (.csv.jar)
When specifying multiple types, separate the types with a space. If the logtypes
option is not specified, all types of log files are collected.
If you specify both the types option and the logtypes option, always specify
log in the logtypes option.
logtypes logfile-
types
The characters that can be used for specifying arguments are as follows:
A to Z a to z 0 to 9 ! # ' ( ) - . = @ [ ] _ ` { } ~
You can use backslashes (\), forward slashes (/), and colons (:) as path delimiters.
Examples of collection commands
To collect only the maintenance information for Replication Manager:
"C:\Program Files\CVXPAE\Base\bin\cvxpaegetlogs" /dir C:\logfile /types
ReplicationManager
To collect all the maintenance information for P9000 Command View AE suite products and output
it to the CVXPAE_log output archive file:
"C:\Program Files\CVXPAE\Base\bin\cvxpaegetlogs" /dir "C:\Program
Files\CVXPAE\log" /arc CVXPAE_log
Troubleshooting Application Agent operations
This section explains how to troubleshoot problems with Application Agent, including how to collect
information when calling for support:
• Resolving Application Agent installation and uninstallation errors, page 107
• Resolving Application Agent operation errors, page 108
• Collecting support information with the hrpmap_getras command, page 109
• Application Agent events that can be ignored, page 110
TIP:
When collecting event log information to diagnose a problem on the host where Application Agent
is installed, be sure to collect maintenance information for the Replication Manager server as well.
This will help identify problems caused by communication errors between Application Agent and the
server. For more information, see “Collecting maintenance information” on page 104.
Troubleshooting106