HP XP7 Command View Advanced Edition User Guide (TK981-96007, May 2014)

NOTE:
When using an HP XP7 storage system, the IP address or host name of the service processor (SVP)
must be set.
• Disable pop-up blocking
• Disable plug-ins
• Set security options
• Configure proxy settings
• Configure log output settings
• Configure Java Web Start settings
• Clear your browser’s cache when upgrading
• Browser must allow first-party, third-party, and session cookies
NOTE:
For specific instructions on configuring your browser, refer to the browser product documentation.
After you configure your browser settings, verify the following:
• The Java™ software environment is installed and the Java software is configured
• Communications with XP7 Command View AE are secure
• Check the management server name resolution
NOTE:
If you have issues with general access, or with using a component of HP XP7 Command View Advanced
Edition, first verify that the problem is not related to the management server, or a network connectivity
issue.
For troubleshooting problems related to Device Manager servers, see the HP XP7 Command View
Advanced Edition Administrator Guide .
Related topics
• Checking management server name resolution, page 22
• Setting security options for using Internet Explorer, page 24
• Setting security options for Firefox, page 25
• Setting the Java™ Web Start proxy Version 5.0 and 6.0 to link with other products, page 26
• Setting the Java™ Web Start proxy Version 1.4.2 to link with other products, page 26
• Configuring JRE versions from JWS, page 27
• Configuring log output settings, page 27
• Clearing the cache when upgrading HP XP7 Command View Advanced Edition, page 28
Checking management server name resolution
XP7 Command View AE management servers host names must resolve to an IP address.
Setting up HP XP7 Command View Advanced Edition22