HP XP7 Command View Advanced Edition Administrator Guide (Web Version) (TK981-96004, May 2014)

Countermeasure

Restore a backed up database.

Related topics:

• Restoring databases, page 175

How to troubleshoot problems on a host

This section describes how to troubleshoot problems that occur due to Device Manager agent.

The HiScan command cannot add host information to the Device Manager server

If the HiScan command fails to add host information to the Device Manager server and causes an

error message to be output, take the action appropriate for the cause.

Cause

If the KAIC22019-E error message is output:

Possible causes of the error are as follows:

• The LUN path to the volume managed by the Device Manager recognized by the host has

been disabled, possibly due to a lost connection.

• This problem might occur if a host recognizes 100 or more LUs that are managed by Device

Manager.

If the KAIC22009-E, KAIC22014-E, or KAIC22048-E error message is output:

This problem might occur if a host recognizes 100 or more LUs that are managed by Device

Manager.

Countermeasure

If the LUN path to a volume that is managed by Device Manager and is recognized by the host is

disabled:

Either restore the disabled LUN path, or change the OS settings so that the disabled LUN path is

no longer recognized.

If the number of LUs that are managed by Device Manager and are recognized by the host exceeds

100:

Change the host settings so that the host can manage 100 or more LUs per host.