HP XP7 Command View Advanced Edition 8.0.0-01 Release Notes
Installing Host Data Collector on a UNIX host
Before installing Host Data Collector on a UNIX host, make sure that the host name of that UNIX host
can be resolved correctly on that UNIX host.
If the host name cannot be resolved correctly, a KAIG04047-E error is generated.
KAIC17023-E error message in GUI
If the GUI displays the KAIC17023-E error message, the storage system information might not have
been refreshed, or the resource previously used for migration might not have been released.
The following are possible causes that you can confirm in Element Manager.
• The storage system is locked.
• The storage system has pairs that are under migration.
If this does not solve the problem, detailed investigation is required. Contact the HP Support Center,
who might ask you to collect troubleshooting information.
Using Device Manager to update the information about a storage system
Do not delete a host while the information about a storage system is being updated. If you do delete
a host while the information about a storage system is being updated, the update might not succeed.
If the update does not succeed, update the information again.
Settings for Host Data Collector
If Host Data Collector is installed on a host other than the host on which the Device Manager server
is installed, and multiple IP addresses have been set for the host on which Host Data Collector is
installed, specify the following settings. If you do not specify these settings, a KAIC05535-E error
might be generated when you attempt to register a virtual server or a normal host that uses that Host
Data Collector, and data communication between the Device Manager server and Host Data Collector
might not succeed.
Specify the settings as follows:
1. On the host on which Host Data Collector is installed, specify the following settings:
Windows: In the hosts file, specify the IP address and host name of the host on which Host Data
Collector is installed. Host Data Collector must be able to use this IP address to communicate with
Device Manager server. Do not specify another IP address for that host.
UNIX: In the hosts file, specify the IP address and host name of the host on which Host Data
Collector is installed. Host Data Collector must be able to use this IP address to communicate with
Device Manager server. Do not specify another IP address for that host.
If a DNS server is used for name resolution, the host name must be resolvable to an IP address
that Host Data Collector can use to communicate with Device Manager server.
2. Restart the service Host Data Collector Base Service.
Sorting the list of logical group volumes in the Resources tab
If the Resources tab displays a volume list in a logical group that includes hosts displayed by sorting
the columns described in Target columns, the drawing of the window might not succeed, and the
KAIC16993-E message might be generated.
The KAIC16993-E message might be generated when the total result of multiplying the following
items A and B exceeds 800,000.
A. The number of LUN paths set for one volume allocated to a host that is registered in the logical
groups to be displayed.
B. Within the LUN paths described in item A, the number of LUN paths set for hosts registered in
the logical groups to be displayed.
Important considerations 19