HP XP P9000 Replication Manager Software 7.6.0-00 Configuration Guide

agentif.properties ............................................................................................................. 100
appagentif.properties ....................................................................................................... 101
base.properties ................................................................................................................ 101
RpMCLI.properties ............................................................................................................ 103
5 Security management ..................................................................... 105
Network communications security ............................................................................................. 105
Securing communications between HP StorageWorks P9000 Command View Advanced Edition
Suite Common Component and Web browsers .................................................................... 106
Securing communications between Replication Manager and the Device Manager server .......... 107
Securing communications between Replication Manager and Business Continuity Manager Software
(IHS) ............................................................................................................................... 109
Audit log event categories ....................................................................................................... 111
6 Troubleshooting ............................................................................. 115
Overview ............................................................................................................................... 115
General problem resolution ...................................................................................................... 115
Collecting maintenance information .......................................................................................... 116
Executing the collection command ...................................................................................... 117
Examples of collection commands ................................................................................ 118
Troubleshooting Application Agent operations ............................................................................ 119
Resolving Application Agent installation and uninstallation errors ............................................ 119
Application Agent and VSS Provider installer trace log files ............................................. 120
Resolving Application Agent operation errors ....................................................................... 121
Collecting support information with the hrpmap_getras command ........................................... 121
Application Agent events that can be ignored ...................................................................... 122
Troubleshooting detailed message RPM-00824 ........................................................................... 125
Transferring the database to another disk (non-cluster) ........................................................... 125
Transferring the database to a cluster server ......................................................................... 126
Transferring the database to a Windows Microsoft Cluster Server (MSCS) ................................ 126
Procedure on the executing node ................................................................................. 127
Procedure on the standby node ................................................................................... 127
Using the hcmdsdbclustersetup command ............................................................................ 130
Troubleshooting when copy pairs are not recognized .................................................................. 131
Items to be checked on the pair management server ............................................................. 131
Installation of Device Manager Agent ........................................................................... 132
Link between Device Manager server and Device Manager Agent ................................... 132
Properties of Device Manager Agent ............................................................................ 133
Settings in the P9000 RAID Manager configuration definition file ..................................... 133
Items to be checked from Device Manager GUI .................................................................... 133
Recognition of Device Manager Agent ......................................................................... 134
Recognition of the command device ............................................................................. 134
Recognition of the replication configuration ................................................................... 134
Recognition of storage systems .................................................................................... 134
Items to be checked from the GUI ....................................................................................... 134
Troubleshooting replica operations ............................................................................................ 135
Replica creation fails silently .............................................................................................. 135
Backup server is not recognized as a pair management server ............................................... 135
Restoring a replica with roll-forward fails with error message RPM-11510 ................................ 135
Restoring a replica fails with event ID 454 ........................................................................... 136
Creating a replica fails with error message RPM-10006 ........................................................ 136
Creating a replica fails with event IDs 17, 1 and 10010 ....................................................... 137
Disk status remains online after replica operation is complete ................................................. 137
Configuration Guide 7