HP XP P9000 Command View Advanced Edition Suite Software 7.5.0-00 Administrator Guide (Web Version) (TB581-96346, July 2013)

To acquire a thread dump of HBase Storage Mgmt Common Service:
1. In installation-folder-for-Common-Component\CC\web\containers\HiCommand,
create a file called dump.
2. Access the Windows Services window.
3. Stop the HBase Storage Mgmt Common Service.
4. From the Services window, start the HBase Storage Mgmt Common Service.
The javacorexxx.xxxx.txt file is output when using JDK bundled with P9000 Command View
AE Suite, or the HiCommand.log file is output when using Oracle JDK, to the following folder:
installation-folder-for-Common-Component\CC\web\containers\HiCommand
If you are using the Oracle JDK, the HiCommand.log file is overwritten each time it is output. We
recommend saving the file by using a different name after the file is output.
Acquiring a thread dump of the HCS Device Manager Web Service (Windows)
To acquire a thread dump of HCS Device Manager Web Service, create a file called dump, and then
restart HCS Device Manager Web Service.
To acquire a thread dump of HCS Device Manager Web Service:
1. In installation-folder-for-Common-Component\CC\web\containers\
DeviceManagerWebService, create a file called dump.
2. Access the Windows Services window.
3. Stop the HCS Device Manager Web Service.
4. From the Services window, start the HCS Device Manager Web Service.
The javacorexxx.xxxx.txt file is output when using JDK bundled with P9000 Command View
AE Suite, or the DeviceManagerWebService.log file is output when using Oracle JDK, to the
following folder:
installation-folder-for-Common-Component\CC\web\containers\
DeviceManagerWebService
If you are using the Oracle JDK, the DeviceManagerWebService.log file is overwritten each time
it is output. We recommend saving the file by using a different name after the file is output.
Acquiring a thread dump of the HBase Storage Mgmt Common Service (Linux)
To acquire a thread dump of HBase Storage Mgmt Common Service, execute the kill command,
and then restart the P9000 Command View AE Suite product services.
Operations to complete in advance
• If you are using Oracle JDK, switch it to the JDK bundled with P9000 Command View AE Suite.
Troubleshooting294