HP XP P9000 Command View Advanced Edition Suite Software 7.5.0-00 Administrator Guide (Web Version) (TB581-96346, July 2013)

SolutionProblemNo.
Execute the hbsa_util command to delete the files and
registry entries of the Device Manager agent.
To execute the hbsa_util command:
1. Log on to Windows as a user with Administrator per-
missions.
2. Execute the hbsa_util command.
For details on the command, see “hbsa_util com-
mand” on page 256.
In a Windows environment, two
copies of HBase Agent are displayed
in the Programs and Features window
of the computer on which the Device
Manager agent or Hitachi Dynamic
Link Manager is installed.
5
Execute the hbsa_util command to delete the files and
registry entries of the Device Manager agent.
To execute the hbsa_util command:
1. Log on to Windows as a user with Administrator per-
missions.
2. Execute the hbsa_util command.
For details on the command, see “hbsa_util com-
mand” on page 256.
In a Windows environment,
HBaseAgent is displayed in the Pro-
grams and Features window even
after you remove both the Device
Manager agent and Hitachi Dynamic
Link Manager.
6
Another program linked with Device Manager might be
frequently accessing the Device Manager agent that is
running. If JavaVM ends abnormally, edit the following file:
installation-folder-for-Device-Manager-agent\
agent\bin\Server.cmd
Use a text editor to open the Server.cmd file, and then
add -Djava.compiler=NONE to the Java startup options.
The following shows an example of editing the Server.cmd
file:
..java -Dalet.msglang -Djava.compiler=NONE
%1 %2 -classpath ...
JavaVM ends abnormally in the fol-
lowing environments: Windows
Server 2003 R2 (x64), Windows
Server 2008 (x64 and IPF), Windows
Server 2008 R2 (x64 and IPF), or
Windows Server 2012 (x64).
7
These messages are output when a paired S-VOL is mounted.
No action is required.
The following messages are output
to Event ID: 51 or Event ID: 57 in the
Windows event log:
• Event ID: 51
An error was detected on
device \Device\Hard-
disknn\DRn during a pa-
ging operation.
(where n is a number.)
• Event ID: 57
The system failed to
flush data to the trans-
action log. Corruption
may occur.
8
Troubleshooting286