HP StorageWorks XP Tiered Storage Manager Server Installation and Configuration Guide (December 2005)

Troubleshooting 50
5-2-1-5 Command Log
The command log consists of log information from error messages that occur when commands are executed,
and consists primarily of error messages for environment settings errors. The command log file is called
command.log, and is located at <server installation folder>\logs.
5-2-1-6 Service Request Reception Log
The service request reception log contains log information from when the Tiered Storage Manager server
starts. If the environment setting for starting the services is incorrect, an error message is output. The Service
Request Reception log is called booting.log, and is located at <server installation folder>\logs.
5-2-2 Log Output Format
5-2-2-1 Integrated Trace Log, Message Log, and Trace Log
The integrated trace log, message log, and trace log are output in the following format, described in Table 5-2.
Sequence-number date time program-name process-ID thread-ID message-ID event-type user-ID
message-text
A sample output would be as follows:
6992 2005/03/01 12:00:00.000 HTSMServer 005D56D5 00C354E6
KATS50102-I OC UserID:system The migration group was created.(storage
domain name: "Domain_001", migration group name: "Mig01")
Table 5-2 Integrated Trace Log, Message Log, and Trace Log Contents
Output Item Details Length
(Bytes)
sequence-number Sequence number of the log 4
date Log output date in yyyymmdd format.
• yyyy: Year
• mm: Month
• dd: Day
10
time Log output time in hh:mm:ss.sss format.
• hh: Hour
• mm: Minute
• ss.sss: Second and millisecond
12
program-name Component name or command name of Tiered Storage Manager.
Examples of component names:
• HTSMServer:Tiered Storage Manager server
• HTSMGui:Tiered Storage Manager Web client
• HTSMCli:Tiered Storage Manager CLI client
16
process-ID Process ID of the process that output the log, output in hexadecimal format. 8
thread-ID Thread ID of the thread that output the log. output in hexadecimal format. 8
message-ID Message ID and message type in KATSppmmm-z format.
• pp: Output source of the message
• mmm: Sequence number of the message
• z: Message type
For details, see section
5-2-3-1 .
16
event-type Event type of the event that output the log.
For details, see section
5-2-3-2 .
4
user-ID User ID, output in UserID:xxxx format, for the user who executed the operation for
which the log was output. This may not be output, depending on the type of
operation.
Variable
message-text Message text. 4095
5-2-2-2 Event Log
The event log is output in the format shown in Figure 5-1 and described in Table 5-3.
Troubleshooting