HP StorageWorks XP Command View Advanced Edition Software 6.4 Server Administrator Guide for Device Manager and Provisioning Manager (web) (T1780-96341, July 2010)
Table Of Contents
- Overview
- 1-1 System configuration
- 1-2 Network configuration
- 1-2-1 Common security risks
- 1-2-2 Most secure configuration: separate management LAN plus firewall
- 1-2-3 Second-most secure configuration: separate management LAN plus firewalled devices under management
- 1-2-4 Third-most secure configuration: dual-homed management servers plus separate management LAN
- 1-2-5 Least secure configuration: flat network
- 1-3 Management server requirements
- 1-4 System requirements for storage subsystems
- 1-5 Host requirements
- 1-6 Products related to Device Manager
- 1-7 System requirement for managing copy pairs
- Settings for various network configurations
- 2-1 Port settings
- 2-2 Settings required to use a management server that has multiple NICs
- 2-3 Settings required to operate in an IPv6 environment
- 2-4 Changing the IP address or host name of the management server
- 2-5 Changing the URLs for accessing XP Command View AE Suite products
- 2-6 Settings required when disconnecting the management server network
- Settings required for managing user accounts
- Security settings for Device Manager
- Settings required for linking with related products
- Setting up logs and alerts
- Settings for CIM/WBEM (SMI-S CIMOM)
- 7-1 Device Manager and CIM/WBEM
- 7-2 CIM/WBEM features of Device Manager
- 7-3 Basic settings required to use the CIM/WBEM features
- 7-4 Settings for ports used by CIM/WBEM features
- 7-5 Properties file settings for executing CIM
- 7-6 Settings for the service discovery feature
- 7-7 The performance information acquisition feature
- 7-8 User permissions for using CIM/WBEM features
- Starting and stopping the Device Manager server
- 8-1 Before controlling the Device Manager server
- 8-2 Starting the Device Manager server
- 8-3 Stopping the Device Manager server
- 8-4 Checking the operating status of the Device Manager server
- 8-5 Starting the Device Manager server and Common Component
- 8-6 Stopping the Device Manager server and Common Component
- 8-7 Checking the operating status of Device Manager server and Common Component
- Managing the database
- Troubleshooting
- Support and other resources
- Appendix A Specifying properties
- A-1 Properties overview
- A-2 Device Manager server configuration properties
- A-2-1 server.http.host
- A-2-2 server.http.port
- A-2-3 server.https.port
- A-2-4 server.http.default
- A-2-5 server.http.request.timeout
- A-2-6 server.http.connection.priority
- A-2-7 server.http.connection.bufSize
- A-2-8 server.http.socket.backlog
- A-2-9 server.http.socket.maxThreads
- A-2-10 server.http.socket.linger
- A-2-11 server.http.socket.noDelay
- A-2-12 server.http.headers.maxNumber
- A-2-13 server.http.headers.maxLength
- A-2-14 server.http.entity.maxLength
- A-2-15 server.http.log.reverseDNS
- A-2-16 server.http.cache.size
- A-2-17 server.http.cache.maxFileSize
- A-2-18 server.http.fileTypes.noLog
- A-2-19 server.http.mode
- A-2-20 server.installTime
- A-2-21 server.base.home
- A-2-22 server.horcmconfigfile.hostname
- A-2-23 server.base.initialsynchro
- A-2-24 server.cim.agent
- A-2-25 server.cim.support
- A-2-26 server.cim.support.job
- A-2-27 server.cim.support.protocol
- A-2-28 server.cim.http.port
- A-2-29 server.cim.https.port
- A-2-30 server.configchange.enabled
- A-2-31 server.configchange.autorefresh.lastrefreshed
- A-2-32 server.mail.enabled
- A-2-33 server.mail.from
- A-2-34 server.mail.smtp.host
- A-2-35 server.mail.smtp.port
- A-2-36 server.mail.smtp.auth
- A-2-37 server.mail.alert.type
- A-2-38 server.mail.alert.status
- A-2-39 server.subsystem.ssid.availableValues
- A-2-40 server.smisclient.indication.port
- A-3 Device Manager database properties
- A-4 Device Manager logger properties
- A-5 Device Manager dispatcher properties
- A-5-1 server.dispatcher.agent.priority
- A-5-2 server.dispatcher.message.timeout
- A-5-3 server.dispatcher.message.timeout.in.processing
- A-5-4 server.dispatcher.daemon.pollingPeriod
- A-5-5 server.dispatcher.traps.purgePeriod
- A-5-6 server.dispatcher.startTimeOfIgnoringConnectionAlert
- A-5-7 server.dispatcher.endTimeOfIgnoringConnectionAlert
- A-5-8 server.dispatcher.daemon.receiveTrap
- A-5-9 server.dispatcher.daemon.configUpdate.detection.interval
- A-5-10 server.dispatcher.daemon.autoSynchro.doRefresh
- A-5-11 server.dispatcher.daemon.autoSynchro.type
- A-5-12 server.dispatcher.daemon.autoSynchro.dayOfWeek
- A-5-13 server.dispatcher.daemon.autoSynchro.startTime
- A-5-14 server.dispatcher.daemon.autoSynchro.interval
- A-5-15 server.dispatcher.daemon.autoSynchro.refresh.interval
- A-5-16 server.dispatcher.daemon.autoSynchro.refresh.timeout
- A-6 Device Manager MIME properties
- A-7 Device Manager client properties
- A-8 Device Manager security properties
- A-9 Device Manager SNMP trap log output function properties
- A-10 Device Manager mainframe host agent properties
- A-11 Device Manager report function properties
- A-12 XP Provisioning Manager server configuration properties
- A-13 XP Provisioning Manager server log properties
- A-14 XP Provisioning Manager client properties
- Glossary
- Index
Troubleshooting
142
Table 10-1 Common problems and solutions
No. Problem and cause Solution
2 PROBLEM: In Windows, reports are not
displayed when HTML is clicked in the
Storage Utilization by Host - Reports
subwindow or Storage Utilization by Logical
Group - Reports subwindow in web client.
CAUSE: Either too many storage
subsystems have been selected, or the size
of the memory heap used by the Device
Manager server is too small.
SOLUTION: Decrease the number of storage
subsystems selected in the Storage Utilization by
Host - Reports subwindow or Storage Utilization
by Logical Group - Reports subwindow, and then
display a report. Alternatively, increase the size
of the memory heap used by the Device Manager
server to allow reports to be displayed.
The size of the memory heap can be changed as
follows.
1 Edit the Server.ini file, which is in the
following folder, to change the memory heap
size:
installation-folder-for-the-
Device-Manager-server\Server
2 Open the Server.ini file in a text editor,
and then change the value of
JVM_XOPT_HEAP_MAX to the value
calculated below, in MB. The default value is
256 MB. If the result of the following formula
is already smaller than 256 MB, then no
changes are needed.
The format is as
follows:JVM_XOPT_HEAP_MAX=-
Xmxsetting-valuem
setting-value = (0.0145 x number-
of-LUNs-displayed + 0.00165 x
number-of-WWNs-displayed) x N
(15000 x number-of-LUNs-displayed
+ 1700 x number-of-WWNs-
displayed) x number-of-users
number-of-LUNs-displayed: Total number of
LUNs displayed per host (not the number of
LUNs set for the storage subsystem)
number-of-WWNs-displayed: Total number of
WWNs displayed per LUN
number-of-users: Number of users using the
report feature concurrently.
3 After you change the Server.ini file,
restart the Device Manager server as follows:
Select Start > All Programs > XP Command
View AE > Device Manager > Stop Server.
After the Device Manager server stops, select
Start > All Programs
> XP Command View
AE > Device Manager > Start Server