HP StorageWorks P9000 Tiered Storage Manager Software 7.1 CLI Reference Guide (TB585-96011, May 2011)

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Set the directory containing the
htsmcli.properties file in the
environment variable
HTSM_CLI_HOME.
The environment variable
HTSM_CLI_HOME has not been
set up.
Specify the path of the java
command in the environment
variable HTSM_CLI_JRE_PATH.
If HTSM_CLI_JRE_PATH is not
specified, do the following:
• In Windows, add the folder
containing java.exe to the
environment variable PATH.
• In Solaris, HP-UX, or Linux, add
the directory containing java
to the environment variable
PATH.
A path to java.exe (or java)
has been specified incorrectly or
has not been specified.
An error occurred that indicated the
specified command was not found.
In Windows, make the date and
time properties and the environment
variable TZ the same as those on
the management server.
In Solaris, HP-UX, or Linux, make
the environment variable TZ the
same as that on the management
server.
The time settings on the manage-
ment client differ from those on
the management server.
Times, such as the task creation time,
that are displayed by the CLI on the
management client do not match
those displayed by the GUI or by the
CLI on the management server.
Unlock the volumes in the external
storage system, and then shred
them.
Remote Web Console was used
in the external storage system to
lock volumes.
Shredding is not available after per-
forming a migration.
Unlock the volumes in the external
storage system, and then perform
migration.
Remote Web Console was used
in the external storage system to
lock volumes.
Executing a migration task does not
achieve migration.
Check and, if necessary, correct
the specified email address. If the
specified email address is correct,
make sure that the CLI has been
connected to the SMTP server. Or,
set the correct SMTP authentication
user information.
The following are possible causes:
• The CLI has not been connec-
ted to the SMTP server.
• SMTP authentication failed.
• The specified email address is
invalid.
No email is sent when a specified
elapsed-period event occurs.
Set the client PC's time zone so that
it matches the server's time zone.
The start and end times used by
the migration task management
are based on the management
server's time. The client PC's time
does not match the management
server's time.
During daylight savings time, the
operation start and end times dis-
played in the command execution
result are not in daylight savings
time.
Set the directory that stores the
electronic certificate file and its file
name to the environment variable
HTSM_CLI_CERTS_PATH.
The path of the electronic certific-
ate has been specified incorrectly
or has not been specified.
Although -s or --secure is spe-
cified, SSL communication is unavail-
able.
Troubleshooting220