HP StorageWorks Command View XP Advanced Edition Device Manager Server Installation and Configuration Guide (December 2005)

Windows® Systems Installation 39
Figure 3-20 Command View XP AE Device Manager Already Installed Panel
Figure 3-21 Command View XP AE Device Manager Upgrade Error Panel (downgrade)
3-2-2-3 Reinstalling the Device Manager Server and Common Component
1. Log on to the system as an administrator.
2. Stop any other Command View XP AE Suite software that is running.
NOTE: If the Command View XP AE Suite software is running panel (refer to Figure 3-3) is displayed, you
must stop all of the Command View XP AE Suite software before installation.
3. Stop the Device Manager server: Select Start, Programs, HP Command View XP AE, Device
Manager, and then Stop Server (see
Figure 3-27).
CAUTION: Do not use the Windows
®
Services panel to stop the Device Manager server.
4. Stop the Common Component services: <common component installation
folder>\bin\hcmdssrv /stop