HP StorageWorks Command View XP Advanced Edition Device Manager Server Installation and Configuration Guide (December 2005)

Contents 3
Contents
Revision history
Revision tables ..................................................................................................................................................... 12
1 Introduction to Command View XP AE Device Manager
1-1 Overview of Command View XP AE Device Manager .............................................................................. 13
1-2 Command View XP AE Device Manager Software Components.............................................................. 13
1-3 Command View XP AE Suite Common Component ................................................................................. 14
1-4 Related Software Products........................................................................................................................ 14
1-4-1 Required and Optional Products for the Storage Disk Array .......................................................... 14
1-4-2 Other Products that Interact with Device Manager......................................................................... 16
2 Command View XP AE Device Manager Network Configuration
2-1 Overview of Network Configuration........................................................................................................... 18
2-2 Common Security Risks ............................................................................................................................ 19
2-3 Server Network Configurations ................................................................................................................. 19
2-3-1 Most Secure Configuration: Separate Management LAN plus Firewall ......................................... 19
2-3-2 Second-most Secure Configuration: Separate Management LAN plus Firewalled Devices under
Management .............................................................................................................................................
20
2-3-3 Third-most Secure Configuration: Dual-Homed Management Servers plus Separate Management
LAN ........................................................................................................................................................
21
2-3-4 Least Secure Configuration: Flat Network...................................................................................... 22
3 Windows
®
Systems Installation
3-1 Overview ................................................................................................................................................... 23
3-1-1 Windows
®
System and Media Requirements ................................................................................. 23
3-2 Installing Device Manager in a Windows
®
Standard Environment ............................................................ 24
3-2-1 Performing a New Installation of the Device Manager Server and Common Component.............. 24
3-2-2 Upgrading or Reinstalling the Device Manager Server and Common Component ........................ 37
3-3 Installing Device Manager in a Microsoft
®
Cluster Service Environment .................................................. 41
3-3-1 System Requirements for a Cluster Service................................................................................... 41
3-3-2 Setup with other Command View XP AE Suite Products Installed................................................. 42
3-3-3 Performing a New Installation......................................................................................................... 43
3-3-4 Registering Device Manager Services as Cluster Resources ........................................................ 48
3-3-5 Upgrading or Reinstalling Device Manager in a Cluster Environment............................................ 50
3-4 Converting the Database........................................................................................................................... 51
3-4-1 Converting from a Non-Cluster to a Cluster Configuration ............................................................. 51
3-5 Verifying and Troubleshooting the Device Manager Server and Common Component Installation ......... 54
3-5-1 Single Sign-on Service or Common Web Service Fail to Start....................................................... 54
3-5-2 Single Sign-on Service or Common Web Service Do Not Appear in Services Panel .................... 54
3-5-3 The Device Manager Server Fails to Start ..................................................................................... 54
3-5-4 The Device Manager Server does not Appear in Services Panel .................................................. 54
3-5-5 Other Problems .............................................................................................................................. 54
3-6 Starting and Stopping the Device Manager Server ................................................................................... 55
3-6-1 Starting the Device Manager Server .............................................................................................. 56
3-6-2 Stopping the Device Manager Server............................................................................................. 57
3-6-3 Verifying the Status of the Device Manager Server........................................................................ 58
3-7 Backing Up and Restoring the Device Manager Server and Common Component Database ................. 58
3-7-1 Backing Up the Server Database ................................................................................................... 58
3-7-2 Restoring Command View XP AE Suite Products Databases........................................................ 60
3-7-3 Initializing a Command View XP AE Device Manager Server Database........................................ 63
3-8 Uninstalling Device Manager Components ............................................................................................... 64
3-8-1 Uninstalling the Device Manager Server in a Standard Environment............................................. 64
3-8-2 Uninstalling the Device Manager Server in a Cluster Environment................................................ 65
4 Command View XP AE Suite Common Component
4-1 Installing and Uninstalling Command View XP AE Suite Common Component ....................................... 67
4-2 Starting and Stopping Command View XP AE Suite Common Component ............................................. 68
4-2-1 Starting Common Component........................................................................................................ 68
4-2-2 Stopping Common Component ...................................................................................................... 68
4-3 Integrated Logging .................................................................................................................................... 69
4-3-1 Integrated Log Output..................................................................................................................... 69
4-3-2 Common Component Trace Log Properties................................................................................... 69
4-4 Ports Used By Command View XP AE Suite Common Component ......................................................... 70