HP 3PAR StoreServ Cluster Extension Software Administrator Guide (5697-2894, December 2013)

15.32.75.13 3parArrayB
CLX resource fails to come online or CLX resource configuration fails
This section is applicable only if 3PAR CLI and 3PAR OS are running either 3.1.2 MU3 P16, 3.1.1
MU3 P27, 2.3.1 MU5 P35, or later versions.
If there is a mismatch of the array certificate stored in the 3PAR StoreServ Storage, and the exception
file for that array stored locally on the failover cluster node, then you cannot configure the CLX
resource or the CLX resource fails to come online or fails.
In the following scenarios, run the CLX configuration tool to overcome the mismatch issue:
• Array certificate expired and was changed by the array administrator. However, CLX on the
failover cluster node continues to use the exception file for the old array certificate.
• Exception file on the failover cluster node got deleted.
• Array certificate on the 3PAR StoreServ Storage has expired but not renewed by the array
administrator.
• CLX fails to get the exception file location. This may be due to the CLX upgrade from previous
versions to 3.02.00 or later.
For more information, perform the steps in Configuring CLX after upgrading to 3.02.00 (For
Windows Server 2008/2008 R2 and Windows Server 2012) section of the HP 3PAR StoreServ
Cluster Extension Software Installation Guide.
84 Troubleshooting