HP 3PAR StoreServ Cluster Extension Software Administrator Guide (5697-2442, July 2013)

Pre-execution and post-execution programs................................................................................69
Pre-execution return codes...................................................................................................70
Post-execution return codes..................................................................................................70
5 Troubleshooting........................................................................................71
Logs......................................................................................................................................71
Log facility.............................................................................................................................71
HP 3PAR StoreServ Cluster Extension logs .................................................................................72
HP 3PAR StoreServ Storage log or sysmgr log............................................................................73
Error return codes...................................................................................................................73
Log files.................................................................................................................................74
Start errors.............................................................................................................................74
Failover error handling............................................................................................................75
Failing physical disk resources during online attempt of the resource group....................................75
Cannot connect to HP 3PAR StoreServ Storage...........................................................................76
Resource disk failure when HP 3PAR StoreServ Cluster Extension is online......................................77
Cluster Extension and HP 3PAR Command Line (CLI) Install/Upgrade............................................77
Change of HP 3PAR StoreServ Storage IP or password file...........................................................77
Host persona settings..............................................................................................................77
no_fail_wrt_on_err settings.......................................................................................................77
Remote Copy and 3PAR Virtual Domains...................................................................................78
Promote issue.........................................................................................................................78
Cluster Extension Autopass troubleshooting................................................................................78
HP 3PAR Target arrays not configured with Remote Copy Links.....................................................78
HP 3PAR StoreServ Storage DNS resolution................................................................................79
6 Support and other resources......................................................................80
Contacting HP........................................................................................................................80
Related information.................................................................................................................80
Whitepapers.....................................................................................................................80
HP websites......................................................................................................................80
Typographic conventions.........................................................................................................81
Glossary....................................................................................................82
Index.........................................................................................................83
Contents 5