HP 3PAR Cluster Extension Software Administrator Guide (5697-1429, March 2012)

6 Troubleshooting........................................................................................74
Logs......................................................................................................................................74
Windows logs...................................................................................................................74
Linux logs.........................................................................................................................74
Log facility.............................................................................................................................75
HP 3PAR Cluster Extension logs for Windows.............................................................................75
HP 3PAR Cluster Extension logs for Linux....................................................................................76
HP 3PAR storage system log or sysmgr log.................................................................................77
Error return codes...................................................................................................................78
Log files.................................................................................................................................78
Start errors.............................................................................................................................79
Failover error handling............................................................................................................79
Failing physical disk resources during online attempt of the resource group....................................80
Cannot connect to HP 3PAR storage system................................................................................80
Resource disk failure when HP 3PAR Cluster Extension is online....................................................80
Cluster Extension and HP 3PAR Command Line (CLI) Install/Upgrade............................................80
Change of HP 3PAR storage system IP or password file................................................................81
MNS needs its own resource monitor........................................................................................81
Host persona settings..............................................................................................................81
no_fail_wrt_on_err settings.......................................................................................................81
Remote Copy and 3PAR Virtual Domains...................................................................................81
Promote issue.........................................................................................................................82
Cluster Extension Autopass troubleshooting................................................................................82
The FC link is down (RHCS).....................................................................................................82
A storage replication link is down (RHCS)..................................................................................83
A data center is down (SLE HA and RHCS)................................................................................83
HP 3PAR Target arrays not configured with Remote Copy Links.....................................................83
7 Support and other resources......................................................................84
Contacting HP........................................................................................................................84
Related information.................................................................................................................84
Whitepapers.....................................................................................................................84
HP websites......................................................................................................................84
Typographic conventions.........................................................................................................85
Glossary....................................................................................................86
Index.........................................................................................................87
6 Contents