HP 3PAR Cluster Extension Software Administrator Guide (5697-0925, May 2011)

NOTE: Match the 3PAR storage system time with the cluster node time so that tasks can be easily
mapped to Cluster Extension operations.
For detailed log messages from HP 3PAR storage system, do the following:
1. Login with the 3parsvc user using HP 3PAR CLI.
2. Run showsys.
This will indicate the master node on that system.
3. On the CLI shell, enter copyfile <nodeid>:/var/log/tpd/sysmgr /tmp/xxxsysmgr.
If master node ID is 1, then copyfile 1:/var/log/tpd/sysmgr /tmp/sysmgr
4. In the above example, the file sysmgr will be copied to the <SystemDrive:>\tmp
directory.
Error return codes
HP 3PAR Cluster Extension provides the following error return codes for failover operations:
DescriptionError return codes
Prohibits an application service startup on the local system.
This can be caused by the inability of HP 3PAR Cluster
Extension to enable disk access, or the misconfiguration
of the storage system environment.
local error
Prohibits an application service startup on any system in
the local data center. This error is returned if the disk state
indicates that it makes no sense to allow any other system
connected to the same storage system to access the disks.
Windows clustering does not allow cluster-wide or
data-center-wide disabling of resources. This is local error
behavior.
data center error
Returned if the configuration or the disk state do not allow
an automatic application service startup process. Manual
intervention is required in such cases. Windows clustering
does not allow cluster-wide or data-center-wide disabling
of resources. This is local error behavior.
global error
Replication I/O between the primary and secondary
Remote Copy volume group is not started. Use HP 3PAR
Management GUI or CLI to check if the replication status
is started or not. You can manually start the Remote
Copy replication using HP 3PAR Management GUI or CLI
when required.
Replication I/O not started error
Replication I/O between the primary and secondary
Remote Copy volume group is started. Use HP 3PAR
Management GUI or CLI to check if the replication status
is started or not. You can manually start the Remote
Copy replication using HP 3PAR Management GUI or CLI
when required.
Replication I/O starting error
When HP 3PAR Cluster Extension is integrated into the cluster software, an error message string
and integer value are displayed. For the CLI, a return code is displayed. For more information,
see “CLI commands” (page 48).
Start errors
• In Windows, generic startup or initialization logic errors can occur when the path to the HP
3PAR Cluster Extension binaries has not been set in the PATH environment variable and the
Error return codes 55