HP CD-Writer Plus User's Guide - Not Orderable

Before You Call HP

Sound card

In Windows 95 and Windows 98 from the Start menu on the taskbar,

select Settings and then Control Panel. Double-click on System.

Select the Device Manager tab. Double-click on Sound, video, and

game controllers. Write down the names of the devices that are

displayed. Example: Sound Blaster

In Windows NT from the Start menu on the taskbar, select Settings and

then Control Panel. Double-click on Multimedia, select the Devices

tab, and double-click Audio Devices. The sound card is listed under Audio

Devices. Example: Sound Blaster

IDE controller settings

1. Insert the CD labeled “Software Disc 1” into your CD-ROM drive.

2. Click the Start button on the task bar,

elect Run,

type D:\ASSIST\ASSIST /S (where D: is your CD-ROM’s drive letter)

and click on OK.

3. Print the results. You will have a list of technical information about

each IDE controller in your system and each device attached.

Other IDE devices

Any devices attached to IDE controllers in your computer system, such as

a CD-ROM drive, hard drive, tape drive, and so on. Example: HP Colorado

5GB

IDE adapter board brand/model

If you are using a paddle board to add another IDE controller to your

computer system, check the manual that came with your IDE board.

Example: GSI 2C

Drive Self-Diagnostics test

Click Start on the taskbar, then select Programs, HP CD-Writer

Plus, Utilities, and Diagnose. Select the drive and then click on the

Tests tab. Select Drive Self-Diagnostics and click Perform Test.

The most recent diagnostic utility results are saved in C:/Program Files/

CD-Writer Plus/Diagnose/Logs as DRIVELOG.TXT and TESTLOG.TXT.