HP CD-Writer Plus User's Guide - Not Orderable

Before You Call HP

Where to Find This Information

Drive series number

The drive’s series number appears on the front of the new drive. Example:

7500 Series

Drive firmware version

Drive information, including firmware version, can be found by clicking

on the Start menu on the taskbar, then selecting Programs, HP CD-

Computer brand and model

Operating system and version? Windows 95, Windows 98, or

Windows NT 4.0

Version Number:

(for NT) Service Pack Number:

Amount of memory installed

Other CD-ROM or DVD-ROM

drives? yes/no

(If yes, list them)

Sound card? yes/no Type:

IDE controller settings Primary / Secondary / Other

IRQ _______

I/O base address _______

Master in use?_______

Slave in use?_______

Other IDE devices connected? yes/

(If yes, list them)

IDE adapter board brand/model, if

any

Passed Drive Self-Diagnostics test?

yes/no

Information (Help on page 35) For your computer