Connecting Your HP SureStore CD-Writer Plus Drive - C4358-90100

Problem Solving

Lost power to your computer or had to press CTRL-ALT-

DEL while writing to the CD!

If you lose power while writing to your CD (the CD-Writer drive's

Red Light is On) OR If you exit an application or press CTRL-ALT-

DEL while writing to CD...

You may be able to salvage your CD, but ONLY if you:

A. LEAVE YOUR CD IN THE DRIVE,

DO NOT OPEN THE DISC TRAY

B. turn your machine off

C. turn it back on

D. then re-enter the application you were using

Once the application tries to access the CD-Writer drive, the

recovery operation will make it appear that the last session is

there. However, in reality, only a part of the CD's directory may

be there. Your recordable CD is still usable if you can read the

directory. Repeat the entire copy operation to make sure that your

files are copied to the recordable or rewritable CD.

Hard Drive Compression Software

We do not recommend using hard drive compression software. If

you use hard drive compression software, it estimates free hard

drive space based upon a compression ratio (often user

selectable). Programs may check your hard drive for space needed

and may think you have the necessary free space. However,

depending on the type of files you are copying, you may in fact

not have enough hard drive space.

Achieving optimal performance

Run SCANDISK.EXE and DEFRAG.EXE on your hard drive before

using your CD-Writer drive for the first time (see your Windows

manual for more information). Then run them periodically after

that. These programs improve access times to the hard drive,

which will help improve system performance while writing to

and reading from the CD-Writer drive.