Connecting Your HP SureStore CD-Writer Plus Drive - C4358-90100

Installing the Software

Identifying the CD-Writer drive

Not sure which drive letter was assigned to the CD-

Writer drive?

The CD-Writer drive will have a drive icon just like a

CD-ROM drive icon. You can determine which icon is your CD-

ROM drive and which icon is your CD-Writer drive by double-

clicking on the My Computer icon, right-click on the CD drive

icon, and select Eject. The tray of the selected drive will open.

Where to Go Next

To learn more about using the software that came with your CD-

Writer, check the Getting Started brochure with the

Software

Installation

CD, check the information in the QuickTour tutorial,

and check the online Help within each program.

If You Have Problems...

Things to try first...

■

Make sure the computer and each device is plugged in and

turned on.

■

Does your computer meet the minimum system requirements

listed in "Minimum System Requirements" on page 32?

■

Turn off the computers power, wait 20 seconds, then turn it

on again. Unplug the CD-Writer drive and plug it in again.

(This is called

cycling power

■

Disconnect all the cables, look for and straighten any pins,

and then reconnect the cables. Sometimes just reconnecting a

cable aligns it correctly or adjusts the pin connections, fixing

a faulty connection.

■

Check the list of known compatibility problems (see page 30)

and in the Readme file.

■

Make sure that there is no switch box anywhere in the CD-

Writer drives cabling configuration.