ISM Errata: Important Information about ISM 5.5.5 For Your HP cc3310 Carrier Grade Server

PROBLEM: The One-Boot Flash Update utility allows the user to update the server with a HEX file that is intended

for a different server; that is, the utility does not validate that the HEX file is intended for the platform prior to

updating the FW.

IMPLICATION: User may think that the FW has been successfully updated with the HEX file. However, the FW

will fail to update after the system reset, and will roll back to the previous version.

WORKAROUND: The “PROBE SYSTEM” command should be used in the Configuration (CFG) file to detect the

platform prior to updating the BMC. By using the “PROBE SYSTEM” command the CFG file can guard against

updating a HEX file to a server for which it is not intended. Please note however that even without this added check

there is no risk of corrupting the FW with an incompatible version, since the FW will not allow the update to take

place after the system reset; that is, the FW will detect that the new image is not intended for the platform and it will

roll back to the previous version.

Serial Over LAN Console Redirection

1. From a Red Hat Linux operating system based client, some keyboard operations do not respond correctly when

executed remotely during a Serial Over LAN connection.

PROBLEM: After switching to Serial Over LAN console redirection from a Command Line Interface connection,

some keyboard operations do not respond correctly. Arrow direction keys, the E

NTER key, and some function keys

may fail to operate as expected.

IMPLICATION: Users might not be able to move around the console screen and could possibly encounter a

situation where they cannot exit or close a remote activity.

WORKAROUND: From either a KDE or GNOME terminal window, use “xterm” to open a second terminal

window. From that window, start the Command Line Interface connection as before using “telnet localhost 623”.

Command Line Interface

1. When a CLI is established with the server, the DPC tool features “Power ON, OFF” and “Reset” are grayed out. Also,

the SSU tool cannot be started. If the user is trying to start the SSU tool, a message pops up saying “Unable to get a

secure LAN connection to the server”.

PROBLEM: Only one secure connection can be established at one time.

IMPLICATION: Only able to run one tool at one time.

WORKAROUND: Close the CLI before running DPC, or SSU.

ISM Prerequisites for Red Hat EL 3.0

1. The Red Hat EL3.0 and AS2.1 Installation's default set of RPMs does not provide all the libraries necessary for ISM.

PROBLEM: After a Red Hat installation where only the default set of features/RPMs are selected, the installation

of ISM will halt and report a list of missing RPMs.

IMPLICATION: The user must manually add these missing RPMs from the Red Hat media.

WORKAROUND: Select/Install “Everything” during the Red Hat installation or, after the Red Hat default

installation, manually add the following RPMs in the order shown:

For EL3.0: glibc-kernheaders glibc-headers glibc-devel compat-gcc compat-libstdc++ compat-libstdc++-devel

compat-gcc-c++ w3c-libwww.

For AS2.1: w3c-libwww.

The glibc and compat RPMs are located in the RedHat/RPMS directory of the EL3.0 3rd install CD. The w3c-

libwww RPM is located in the RedHat/RPMS directory of the EL3.0 and AS2.1 install CD #2.