UserÆs Guide and Technical UserÆs Guide - HP Carrier Grade Server cc3300

HP cc3300 Carrier Grade Server Product Guide
Solving Problems 129
Problems with Application Software
If you have problems with application software, do the following:
• Verify that the software is properly configured for the system. See the software installation and
operation documentation for instructions on setting up and using the software.
• Try a different copy of the software to see if the problem is with the copy you are using.
• Make sure all cables are installed correctly.
• Verify that the server board jumpers are set correctly. See Chapter 5.
• If other software runs correctly on the system, contact your vendor about the failing software.
• If the problem persists, contact the software vendor’s customer service representative for help.
Bootable CD-ROM Is Not Detected
Check the following:
Is the BIOS set to allow the CD-ROM to be the first bootable device?