ISM Errata: Important Information about ISM 5.5.5 For Your HP cc3310 Carrier Grade Server

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3. The DPC redirection console window stays open.
PROBLEM: The redirection console window should close when the server is rebooted to the service partition, but
this is not the case.
IMPLICATION: The redirection console window remains open even after the server reboots to the service
partition.
WORKAROUND: You must close it manually if it is in the way.
Client System Setup Utility (CSSU)
1. Pointing device needed to run CSSU.
PROBLEM: Most dialogs in CSSU do not have keyboard support; for example, pressing the E
NTER key will not
cause any action to occur in dialogs.
IMPLICATION: Ordinary keystrokes, hotkeys or keyboard shortcuts may not work.
WORKAROUND: Use a pointing device to access CSSU functions.
2. Invalid characters appear for the server name.
PROBLEM: When dialed in from an English operating system to a non-English server, the server name may display
invalid characters in the server box at the bottom of the Client SSU container.
IMPLICATION: User may be unable to identify server.
WORKAROUND: None.
3. User and Administrator Passwords in SSU/CSSU/BIOS
PROBLEM: The Password Manager Help in CSSU states that an Administrator password must be entered before
you can set or change a User password. On the SSH4/SPSH4/SRSH4 series of baseboards this is not true. The BIOS
on these baseboards allows you to set or change the User password whether there is an Administrator password or
not.
IMPLICATION: On these baseboards a user may set User and Administrator passwords independently, contrary to
how it is explained in CSSU Help.
WORKAROUND: If any passwords will be set, always set an Administrator password first, then a User password.
If any passwords will be cleared, always clear the User password first, then the Administrator password.
4. Keyboard input associated with the console redirection window during a CSSU remote client reboot does not
function.
PROBLEM: The console redirection window that is displayed while CSSU is connecting to a remote server does
not accept the ENTER key.
IMPLICATION: This becomes a problem when the user invokes the boot device selection menu or the F2 BIOS
setup program on the server. Any operation that requires the use of the ENTER key to select options or to exit will
not work. Also, if a password on boot is enabled and set, the user will not be able to press the ENTER key to invoke
to server to accept the password and continue the boot process.
WORKAROUND: The user should avoid any keyboard activity while the CSSU is rebooting the remote server into
the service partition. If the user inadvertently uses keystrokes that prevent completing the boot process, the CSSU
connection can be terminated and a new connection re-established. When CSSU reconnects it will cause the remote
server to reboot. If the user wishes to remotely run the F2 BIOS setup or other console redirection operations, using
Direct Platform Control is recommended.